Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent […]
Customer Stories / Openbay / Service Center Resources
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How Artificial Intelligence Makes Raben Tire’s Website a One-Stop Shop for Customers
Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers 3 retreading facilities More […]
Customer Stories
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Honda Village Uses an Online Chat Platform to Connect with Millennials, Turning Positive Customer Experiences into Growth
Honda Village is a Honda dealership and service center serving the greater Boston area. It is part of the Village Automotive Group, which was founded in 1963. Honda Village […]
Customer Stories / Openbay
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How Hollenshade’s Auto Service Stays on the Cutting Edge Since 1939
Hollenshade’s Auto Service Quick Facts: One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations) 11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 […]
Customer Stories / Service Center Resources
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It’s Summertime and the Living is Easy for Adirondack Tire & Service with the Help of Artificial Intelligence
With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack […]
Customer Stories / Industry Profiles / Openbay / Service Center Resources
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Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service
Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would […]
Customer Stories / Repair Services / Service Center Resources
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From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago
From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago Many veterans have trouble re-assimilating into […]
Customer Stories / Openbay / Service Center Resources
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How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex […]
Customer Stories / Openbay News
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Embarrassing Driving Mistakes – Car Fails, Police Encounters, and More
We’ve all experienced embarrassing moments in life, and many of us have had them while behind the wheel of a car. Odds for embarrassment are high while driving, […]