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News: Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry

Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry Cambridge, MA – March 1, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today introduced a new website for its intelligent, automated chat and messaging platform, Openbay Otis. The new site […]

March 1, 2021 More
 

News: Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency

Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency Combined solution helps convert more online consumers into customers, increase staff productivity through automation, and drive automotive service and repair revenue for automotive service centers Cambridge, MA (Businesswire) – February 16, 2021 — Openbay, […]

February 16, 2021 More
 

Find a Mechanic That You Love! Openbay Plays Matchmaker for Vehicle Owners on Valentine’s Day

Valentine’s Day is a day to show the ones you love how much you appreciate them. But, this Holiday doesn’t have to be just for those in a relationship. It can be a day for everyone. We share love for many people in our lives: friends, family, co-workers, neighbors, and let’s not forget…our auto mechanics! Find a […]

February 9, 2021 More
 

‘Staying Ahead of the Curve’: How Victory Auto Service & Glass Gains New Customers and Grows Service Bookings with Openbay marketplace

Victory Auto Service & Glass is an award-winning, family-owned and -operated automotive repair and auto glass service business based in the Minneapolis metro area. Owner and President Jeff Matt started his career as an automotive technician. He had a vision to one day lead a business committed to delivering an honest and trustworthy experience and […]

January 29, 2021 More
 

‘Otis Creates a Personalized Experience’: How Hogan Tire & Auto Service Serves Today’s Digital Consumers Using Advanced Online Chat for Automotive Service Businesses

Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 when the automotive service industry was just beginning. Hogan Tire & Auto Service has been in continuous operation for over a century through a winning formula of […]

January 11, 2021 More
 

Ask a Master Automotive Technician: Why Did My Car Fail Inspection and How Do I Get it Fixed?

Written by Rob Grant, Automotive Operations Manager at Openbay. Rob is an ASE Certified Technician and frequent contributor to this blog, specializing in all things automotive service and repair. Taking your car in for a required state inspection is never fun, but having it fail inspection is even worse. If you’ve found yourself in this […]

December 5, 2020 More
 

5 Ways to Properly Sanitize Your Car and its Ventilation System in the COVID-19 Era

Recent spikes in COVID-19 cases remind us it may be awhile before things return to something resembling normal. While wearing masks and social distancing in public are urged to slow the spread of the Coronavirus, there are things you can and should be doing to keep your car from becoming a traveling Petri dish as […]

December 1, 2020 More
 

News: Wrench Mobile Vehicle Inspection, Maintenance and Repair Service Joins the Openbay Marketplace to Meet Growing Demand for Convenient and Contactless Automotive Service

Cambridge, MA – (Businesswire) – Nov 30, 2020 – Openbay, the industry-leading automotive service marketplace and SaaS company, today announced its partnership with Wrench, the largest vehicle Inspection and Maintenance and Repair platform in the U.S. Wrench’s technology platform streamlines the delivery of over 750 high-quality, on-location, contactless automotive services to owners of private and […]

November 30, 2020 More
 

Survey Results: 6 Ways Automotive Service Centers on Openbay Support their Local Communities

This Saturday, November 28, 2020, marks the tenth anniversary of Small Business Saturday®. First observed in 2010, American Express supports small businesses during the holiday shopping season – and, now, throughout the year – to keep local communities strong. The automotive service and repair industry is no exception. Auto repair and service businesses play a […]

November 27, 2020 More
 

‘Openbay Otis Does All the Legwork’: How Sevcik’s Service Center Wins More Business through Advanced Online Chat for Automotive Service Businesses

Sevcik’s Service Center is a family-owned and operated auto repair business and NAPA AutoCare Center in College Station, TX. Founder Leon Sevcik, Jr. built his auto shop on quality automotive service, hard work, and a passion for customer service. In fact, Leon was so passionate about excellent service he knew each of his loyal customers […]

November 25, 2020 More