How Hollenshade’s Auto Service Stays on the Cutting Edge Since 1939
Hollenshade’s Auto Service Quick Facts: One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations) 11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 ROs completed in FY2018 Average monthly website traffic: 1,200 sessions Think about how much has happened in the past 80 years. Apollo 11 landed on the moon, […]
How to Keep Your Teen Drivers Safe During the ‘100 Deadliest Days’ of Summer
Between Memorial Day and Labor Day, the death toll involving teen crashes jumps 17% per day. Over the past five years, almost 3,500 people were killed in crashes that involved teen drivers during these ‘100 Deadliest Days’. These staggering statistics should bring alarm to any parent of a current or future teen driver. So, what […]
Organic Mechanics: How to Approach Car Repair with a Conscience
“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global […]
Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust
Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust “There are two big issues in the [automotive] industry right now: how to attract more qualified people and COI. We all talk about return on investment, or ROI, but the progressive state of mind is just as important, and missing that means the […]
It’s Summertime and the Living is Easy for Adirondack Tire & Service with the Help of Artificial Intelligence
With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack Tire & Service. But with the help of machine learning, natural language processing and conversational artificial intelligence, Adirondack employees are seeing a reduction in administrative workload AND an […]
Automotive News Fixed Ops Journal: Artificial intelligence supports work of dealership service advisers
June 16, 2019 Artificial intelligence supports work of dealership service advisers Alysha Webb Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership’s five service advisers. But if it’s a busy day, you can check in with one of the virtual advisers at […]
How to Spot a Top-Notch Auto Shop
When it comes time to have your vehicle serviced, it’s completely normal to experience a myriad of emotions. There is often confusion over what to repair, anxiety about getting the job done right and fear that you will go to the wrong mechanic. You aren’t alone in your quest to find the right auto repair […]
Did Millennials Kill American Car Culture?
It’s been a rite of passage for generations: the American 16th birthday means getting your own car, allowing you freedom right when you’re starting to ache for it the most. It’s a symbol of independence and a taste of adulthood, the first real signal that childhood is in your rearview mirror and your whole adult […]
Summer Traffic Hacks That Everyone Will Benefit from Knowing
Quick Facts: Americans drive, on average, the least during winter months (January through March) at 25.7 miles daily; they drive the most during the summer months (July through September) at 30.6 miles daily. [AAA Foundation for Traffic Safety] By easing into a stop, rather than slamming on the pedal, you’ll extend the life of your […]
Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service
Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.