Openbay+ Includes Real-Time Service Appointment Scheduling Across Pep Boys Locations
Openbay extends coverage for its automotive subscription service marketplace, Openbay+, with the addition of Pep Boys. To meet the high expectations of modern-day consumer shopping behavior when searching for a service professional, Openbay+ delivers real-time service appointment scheduling, which now includes all Pep Boys locations across the continental U.S.
Pep Boys is a leading U.S. automotive service provider with more than 900 locations nationwide.
Real-time service appointment scheduling automates the process of scheduling automotive service without relying on back-and-forth emails, phone calls, or filling out a web-form to only wait for a reply. Availability is presented in real-time with immediate appointment confirmation on a date and time for service. This allows customers to schedule service appointments with confirmation when it’s best for them based on a location’s operating hours, or better yet, 24 hours per day, seven days a week. Appointments sync directly with the customer’s calendar where reminders of the service appointment can be set automatically on Openbay+.
Introduced early in 2022, Openbay+ is a subscription service for automotive repair and maintenance services that connects consumers and private fleets with service professionals. Openbay+ is the easiest way to find and get vehicle service by a curated network of highly rated service professionals which now includes all Pep Boys locations across the continental U.S.
“Subscribers to Openbay+ expect to instantly find, get upfront and transparent pricing, and book vehicle service appointments online,” said Openbay’s Founder and CEO, Rob Infantino. “Scheduling service is one of the major pain points customers face when it’s time to book a service appointment. With integration between Openbay+ and Pep Boys’ shop management system, consumers expectations for real-time appointment booking and confirmation are now met”
Consumer and Private Fleet benefits of Openbay+ include:
- Thousands of services to select from
- Receive upfront and transparent pricing for automotive services
- Simple scheduling – book service appointment quickly and conveniently with real-time confirmation
- Access to a wide range of types and brands of service centers individually vetted and trained by Openbay
- Review detailed information on each shop location or mobile service provider
- Review service provider proximity (location), customer ratings and reviews, pricing information and amenities all from a computer or smartphone