Let’s Get Social: How to Grow Your Auto Repair Shop’s Social Media Presence
In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks […]
Here’s Why This State Farm Customer Thinks Joining Openbay is a “No-Brainer”
Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent with a simple way to book maintenance for her Jeep AND earn rewards, Donna hopped on the opportunity. State Farm, the largest auto-insurer in the U.S, teamed […]
Back to School Season: Planning a College Road Trip with the Right Apps
August is peak College Road Trip season. That means it’s time for students to switch their beach chairs for a seat in the library and for parents to prepare for tearful goodbyes. As a college student or a parent, you already have enough to worry about. That’s why Openbay is here with all the apps […]
Tutto Italiano – Scenes from the Largest Italian Car Festival in the Northeast
Members of the Openbay team visited the Larz Anderson Park in Brookline, MA where the largest Italian car festival in the Northeast was held this weekend (August 4th, 2019). “Tutto Italiano” Here are some pictures of the event. Enjoy (we did). One of the highlights of the show was the Ferrari 488 Pista, one of […]
How to Make Your Auto Repair Shop Waiting Room Stand Out
You’re a skilled mechanic and a savvy business owner who chose the exceptionally competitive automotive service business as your way to make your future. You’ve got a solid crew of ASE certified auto technicians, you know how to manage them, you provide them with the latest diagnostic tools, the service bays are clean and filled […]
Tireweb Marketing Partners with Openbay to Bring AI-Powered Customer Engagement Tools to Automotive Service Businesses
TIREWEB MARKETING FORGES PARTNERSHIP WITH OPENBAY TO BRING ARTIFICIAL INTELLIGENCE (AI) POWERED CUSTOMER ENGAGEMENT TOOLS TO AUTOMOTIVE SERVICE BUSINESSES Automotive aftermarket businesses and dealership service departments now positioned to drive service revenue and increase customer satisfaction using the power of artificial intelligence (AI) CAMBRIDGE, MA, July 31, 2019 — Tireweb Marketing is partnering with Openbay, […]
How Artificial Intelligence Makes Raben Tire’s Website a One-Stop Shop for Customers
Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers 3 retreading facilities More than 500 employees “Over 65 years of family values giving you a customer-first experience.” Founded in 1952, Raben Tires and Service grew from one modest location on […]
Ask This, Not That: What You Should (and Shouldn’t) Ask Your Mechanic
When it’s time to turn over your car keys to a mechanic, a feeling of panic might strike. It’s even more stressful when you know little to nothing about cars. Regardless of your automotive expertise, one easy way to reduce anxiety and increase your level of confidence when working with a new mechanic is to […]
Artificial Intelligence Is Proven to Improve Your Automotive Service Business: Here’s Why
AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why: It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help […]
Honda Village Uses an Online Chat Platform to Connect with Millennials, Turning Positive Customer Experiences into Growth
Honda Village is a Honda dealership and service center serving the greater Boston area. It is part of the Village Automotive Group, which was founded in 1963. Honda Village is a well-known and respected leader in the automotive industry and in their local community. One reason for their lasting success? A focus on customer experiences. From […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.