Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting. G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
Better Maintained Vehicles are Safer Vehicles
Is Your Car Safe to Drive? The first car accident in the U.S. happened in Ohio City, Ohio, in 1891. It involved a single-cylinder gas-powered automobile and a tree root. The driver hit the root, lost control of the car, and crashed into a hitching post for horses. Fortunately, nobody was hurt, but it brings […]
Total Vehicle Miles Traveled in the U.S. and Top 7 Automotive Services Requested on Openbay During January 2020
Total vehicle miles traveled (VMT) by U.S. drivers for the month of January 2020 continued its historical downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely continue through February 2020 based on historical trends. VMT for the month of January is estimated […]
Openbay Joins Lyft Rewards
Lyft Rewards Drivers Can Convert Points into Openbay Credits for Automotive Repair and Maintenance Services Cambridge, MA (January 16, 2020) – Openbay, the award-winning marketplace for auto repair and provider of SaaS solutions for the automotive services industry, is expanding its partnership with Lyft. Lyft drivers in markets where Lyft Rewards is available can now […]
Honda Civic 100,000 Mile Maintenance – Services and Cost
Do you own one of the 8.3 million Honda Civics that have been sold in America since 1972? More specifically, do you own a Honda Civic DX, LX, HF, EX, EX-L, or Si that is nearing the 100,000-mile mark? If you do, you’re not alone. Civics just don’t die. Properly maintained you can get 250,000 […]
Year in Review: Top 20 Automotive Services Requested in 2019
Top automotive services requested on Openbay during 2019 U.S. driving for 2019 is estimated at a record 3.258 trillion vehicle miles traveled (VMT), according to the U.S. Department of Transportation and Openbay, the award-winning online marketplace for automotive service and repair and a provider of SaaS-based solutions for the automotive service industry. More miles driven […]
Top 8 Automotive Services Requested in December 2019
Most popular automotive services requested by Openbay vehicle owners during another top travel month The month of December 2019 will break all records for the total number of travelers this holiday season; more than 115 million of us will be traveling. This represents a 3.9% increase over the prior year. More than 104 million of […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.