Tireweb Marketing Partners with Openbay to Bring AI-Powered Customer Engagement Tools to Automotive Service Businesses

TIREWEB MARKETING FORGES PARTNERSHIP WITH OPENBAY TO BRING ARTIFICIAL INTELLIGENCE (AI) POWERED CUSTOMER ENGAGEMENT TOOLS TO AUTOMOTIVE SERVICE BUSINESSES Automotive aftermarket businesses and dealership service departments now positioned to drive service revenue and increase customer satisfaction using the power of artificial intelligence (AI) CAMBRIDGE, MA, July 31, 2019 — Tireweb Marketing is partnering with Openbay, […]

July 31, 2019 More
 

How Artificial Intelligence Makes Raben Tire’s Website a One-Stop Shop for Customers

Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers  3 retreading facilities More than 500 employees “Over 65 years of family values giving you a customer-first experience.” Founded in 1952, Raben Tires and Service grew from one modest location on […]

July 31, 2019 More
 

Ask This, Not That: What You Should (and Shouldn’t) Ask Your Mechanic

When it’s time to turn over your car keys to a mechanic, a feeling of panic might strike. It’s even more stressful when you know little to nothing about cars. Regardless of your automotive expertise, one easy way to reduce anxiety and increase your level of confidence when working with a new mechanic is to […]

July 22, 2019 More
 

Artificial Intelligence Is Proven to Improve Your Automotive Service Business: Here’s Why

AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why:  It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help […]

July 18, 2019 More
 

Honda Village Uses an Online Chat Platform to Connect with Millennials, Turning Positive Customer Experiences into Growth

Honda Village is a Honda dealership and service center serving the greater Boston area. It is part of the Village Automotive Group, which was founded in 1963. Honda Village is a well-known and respected leader in the automotive industry and in their local community. One reason for their lasting success? A focus on customer experiences. From […]

July 16, 2019 More
 

How Hollenshade’s Auto Service Stays on the Cutting Edge Since 1939

Hollenshade’s Auto Service Quick Facts:  One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations)  11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 ROs completed in FY2018 Average monthly website traffic: 1,200 sessions Think about how much has happened in the past 80 years. Apollo 11 landed on the moon, […]

July 3, 2019 More
 

How to Keep Your Teen Drivers Safe During the ‘100 Deadliest Days’ of Summer

Between Memorial Day and Labor Day, the death toll involving teen crashes jumps 17% per day. Over the past five years, almost 3,500 people were killed in crashes that involved teen drivers during these ‘100 Deadliest Days’. These staggering statistics should bring alarm to any parent of a current or future teen driver.  So, what […]

July 3, 2019 More
 

Organic Mechanics: How to Approach Car Repair with a Conscience

“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global […]

July 3, 2019 More
 

Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust

Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust “There are two big issues in the [automotive] industry right now: how to attract more qualified people and COI. We all talk about return on investment, or ROI, but the progressive state of mind is just as important, and missing that means the […]

June 20, 2019 More
 

It’s Summertime and the Living is Easy for Adirondack Tire & Service with the Help of Artificial Intelligence

With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack Tire & Service. But with the help of machine learning, natural language processing and conversational artificial intelligence, Adirondack employees are seeing a reduction in administrative workload AND an […]

June 19, 2019 More