The Value of Texting Your Customers

This article is for automotive service professionals. It focuses on how to better serve customers in ways to meet their expectations. How and when a shop communicates with their customers is key. Texting is just one component of a customer’s expectations. How often do you have an important question for your customer, but you just […]

August 20, 2018 More
 

Automotive Parts Giveaway for Automotive Service Businesses

$5,000 in Automotive Parts Giveaway Sponsored by Openbay and eBay Motors Enter the 2018 Automotive Parts Giveaway for your chance to win eBay motors Gift Certificates to purchase automotive parts for your business. This prize includes eBay motors vouchers to purchase automotive parts through Openbay accessing more than 60 million automotive parts on eBay motors […]

July 30, 2018 4 More
 

Openbay Developing AI-Enabled Solutions Designed for the Automotive Aftermarket Industry Secures Series A Financing

Openbay Developing AI-Enabled Solutions Designed for the Automotive Aftermarket Industry Secures Series A Financing CAMBRIDGE, MA, June 25, 2018 – Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS based solutions for the automotive aftermarket industry, today announced it closed an $8M Series A round of financing. Shell Ventures LLC […]

June 25, 2018 More
 

Your Facebook Business Page Now Able to Generate Automotive Service Quotes for Customers

Take your Facebook Page to the next level with Openbay Profile When you first created your Facebook Page for your business, you had high hopes to capture more drivers (customers) seeking automotive services in your area. You posted pictures of your shop. You asked customers to “share”, “like”, and “comment” on each picture or video […]

May 4, 2018 More
 

Part III: Automotive Service Businesses Need to Shift Into Digital Gear to Accelerate Business Growth

Written for automotive service businesses. Part III of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

May 1, 2018 1 More
 

Part II: Another Tool to Consider for your Automotive Service's Customer Acquisition Toolbox

Written for automotive service businesses. Part II of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

February 11, 2018 More
 

Part I: Two Important Tools For Your Automotive Service's Customer Acquisition Toolbox

Written for automotive service businesses. Part I of a Multi-Part series.  Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]

February 11, 2018 1 More
 

Tantalum and Openbay Partner to Deliver Connected-Car Automotive Services Platform

Tantalum and Openbay Partner to Deliver Connected-Car Automotive Services Platform LAS VEGAS, CES 2018 – January 08, 2018 – Today, Tantalum Corporation announced it has partnered with Openbay to deliver an automotive repair and maintenance services platform to wireless carriers and auto manufacturers. Tantalum’s Connected Car platform integrated with the Openbay marketplace seamlessly connects motor […]

January 8, 2018 More
 

Announcement: eBay Partners With Openbay To Expand Automotive Parts Sales to Aftermarket Industry

eBay Partners With Openbay To Expand Automotive Parts Sales to Aftermarket Industry Openbay survey found 89% of auto repair shops willing to change current suppliers of auto parts CAMBRIDGE, MA, December 20, 2017 – Today, Openbay announced it has partnered with eBay Motors to provide the availability of millions of searchable automotive parts and accessories […]

December 20, 2017 1 More
 

Study: Independent Automotive Service Shops Need Access to Extensive Auto Parts Inventory

Across the spectrum of autonomous vehicles, vehicles designated for ride sharing and car sharing, and vehicles for personal and business use, one of the most common ownership responsibilities is vehicle maintenance and repair. Most vehicle owners do not look forward to these services, viewing them as an inconvenience or lost time. Any delay at the […]

December 19, 2017 More