Service Center Resources 86

Automotive Service Center Resources
 

How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7

When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting.   G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]

March 20, 2020 More
 

Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.

As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]

March 19, 2020 More
 

Top 8 Automotive Services Requested in December 2019

Most popular automotive services requested by Openbay vehicle owners during another top travel month The month of December 2019 will break all records for the total number of travelers this holiday season; more than 115 million of us will be traveling. This represents a 3.9% increase over the prior year. More than 104 million of […]

December 30, 2019 More
 

Top 5 Automotive Services Requested in November 2019

Most popular makes and services requested by Openbay vehicle owners during a top travel month The month of November is one of the busiest months of the year for traveling by automobile.  Openbay, the award-winning online marketplace for automotive repair and maintenance service, compiled a list of the top 5 vehicle makes and services requesting […]

December 11, 2019 More
 

Tuffy Tire & Auto Uses AI-powered Conversations to Build Quality Connections from the Start

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t […]

December 11, 2019 More
 

Openbay to Showcase Industry-First Artificial Intelligence Powered Messaging Platform for Automotive Service Providers at SEMA 2019

Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial […]

October 16, 2019 More
 

How Piercey Honda Turns Online Visitors into Customers One Conversation at a Time

Piercey Honda is a San Francisco Bay Area Honda Dealership located in Milpitas, CA, and part of the industry-leading Piercey Automotive Group. The Piercey team believes in delivering customer service excellence and knows that today’s online consumers are highly educated, transformed by ‘digital first’ Millennials entering the automotive dealership service market. Piercey Honda wanted to […]

September 25, 2019 More
 

How Shadetree Automotive Keeps the Spirit of the Good Ol’ Days Alive with a Modern Twist

Shadetree Automotive Quick Facts Family owned and operated by the Lambert family since 1994 Single location in Layton, UT  Free shuttle service, free loaner cars, free 24 hr towing with repairs Keeping the Spirit of the Good Ol’ Days Alive A “Shadetree Mechanic” referred to your local Mr. Fix-It hobbyist who worked on family member’s, […]

September 11, 2019 More
 

Billions in Delayed Repairs is a Big Problem for Drivers and a Big Opportunity for the Automotive Aftermarket

IMR Inc. and the Auto Care Factbook 2020 just released some staggering survey results that vehicle owners and repair shops need to know. Out of the 100,000 American households surveyed who own more than 170,000 vehicles, results show that approximately $24.9 billion in necessary repairs or maintenance are being purposefully delayed.  Players in the automotive aftermarket industry, […]

August 20, 2019 More
 

Let’s Get Social: How to Grow Your Auto Repair Shop’s Social Media Presence

In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks […]

August 14, 2019 More