Service Center Resources 88
15 Business Benefits of Online Chat Platforms for the Automotive Service Industry
Automotive service businesses must adapt new online technologies to increase new consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These consumers have high expectations when […]
Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
Top 8 Automotive Services Requested in December 2019
Most popular automotive services requested by Openbay vehicle owners during another top travel month The month of December 2019 will break all records for the total number of travelers this holiday season; more than 115 million of us will be traveling. This represents a 3.9% increase over the prior year. More than 104 million of […]
Top 5 Automotive Services Requested in November 2019
Most popular makes and services requested by Openbay vehicle owners during a top travel month The month of November is one of the busiest months of the year for traveling by automobile. Openbay, the award-winning online marketplace for automotive repair and maintenance service, compiled a list of the top 5 vehicle makes and services requesting […]
Openbay to Showcase Industry-First Artificial Intelligence Powered Messaging Platform for Automotive Service Providers at SEMA 2019
Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial […]
