Service Center Resources 88

Automotive Service Center Resources
 

Challenges & Trends in the Future of the Automotive Aftermarket

Today, the Auto Care Association hosted a fascinating teleforum on the auto care industry called “Top Business Challenges for 2016 and How to Solve Them” with the following panelists: John Washbish, MAAP, President & CEO, Aftermarket Auto Parts Alliance, Inc. Mark Seng, MAAP, Global Aftermarket Practice Leader, IHS Automotive Malcolm Sissmore, Sales Director, Delphi Products & […]

January 14, 2016 More
 

5 Ideas for Your Repair Shop Waiting Room

If you’re an auto repair shop owner/operator, you’re probably focused on managing your business. And while you have your head down working hard, you might not glance up often enough to see your waiting room through your customers’ eyes. The last time we had our car worked on, we went to a local shop, which […]

December 31, 2015 More
 

Car Repair Shops – You Need This App

Just as virtually everything and everyone has moved online, it’s not enough – the world’s gone mobile! The average American spends 4.7 hours per day on a mobile device. This may be a tough pill to swallow in a world where many repair shops still exist offline. We’re still pretty astonished to find many service […]

December 9, 2015 More
 

8 Ways to Increase Customer Satisfaction In Your Auto-Repair Business

Just a few years ago, mechanics got their business the old fashioned way – by word of mouth. Nowadays, the internet is flooded with directory services, customer ratings and review sites. As a result, tech-savvy shops with big budgets for marketing and SEO may have sent your customers elsewhere. Even if your repair work shines, […]

November 12, 2015 More
 

Secret Sauce for New Openbay Service Provider’s Success is Revealed, After 3,000-Mile Journey

The Openbay office was abuzz last night when Big Mike, in partner development, received a small package in the mail. It had traveled nearly 3,000 miles, from Chino, CA to Cambridge, MA, and was sent by a new service provider Mike had recently signed up – Gabriel’s Auto & Towing. We were excited to have […]

November 5, 2015 More
 

7 Useful Sites for Auto Repair Shops to Know & Grow Business

7 Useful Sites for Auto Repair Shops to Know & Grow Business If you’re an automotive service professional, chances are you’re always looking for ways to grow your business, to know more, and to gain a competitive edge, right? In no particular order, here’s our list of seven websites worth checking out, along with one […]

November 5, 2015 More
 

13 Reasons to Become an Auto Mechanic

This morning, we caught a LinkedIn post by Tony Molla, the VP of the Automotive Service Association (ASA). He was disturbed by a video posted by a local United Way chapter, where a cartoon depicted a kid who was forced to choose a career in auto repair because he had no other option. We agree: […]

October 22, 2015 More
 

Love Cars? No Need to “Turn a Wrench” to Thrive in the Auto-Care Industry

Here at Openbay, we’re car fans. We love driving them, dreaming about them and watching car movies. Working in the automotive aftermarket service industry, we’re lucky to do what we love – help to keep everyone’s wheels in great shape, so they can get back on the road and enjoy life. If you’re a car […]

October 1, 2015 More