Service Center Resources 88
Challenges & Trends in the Future of the Automotive Aftermarket
Today, the Auto Care Association hosted a fascinating teleforum on the auto care industry called “Top Business Challenges for 2016 and How to Solve Them” with the following panelists: John Washbish, MAAP, President & CEO, Aftermarket Auto Parts Alliance, Inc. Mark Seng, MAAP, Global Aftermarket Practice Leader, IHS Automotive Malcolm Sissmore, Sales Director, Delphi Products & […]
5 Ideas for Your Repair Shop Waiting Room
If you’re an auto repair shop owner/operator, you’re probably focused on managing your business. And while you have your head down working hard, you might not glance up often enough to see your waiting room through your customers’ eyes. The last time we had our car worked on, we went to a local shop, which […]
Car Repair Shops – You Need This App
Just as virtually everything and everyone has moved online, it’s not enough – the world’s gone mobile! The average American spends 4.7 hours per day on a mobile device. This may be a tough pill to swallow in a world where many repair shops still exist offline. We’re still pretty astonished to find many service […]
8 Ways to Increase Customer Satisfaction In Your Auto-Repair Business
Just a few years ago, mechanics got their business the old fashioned way – by word of mouth. Nowadays, the internet is flooded with directory services, customer ratings and review sites. As a result, tech-savvy shops with big budgets for marketing and SEO may have sent your customers elsewhere. Even if your repair work shines, […]
Secret Sauce for New Openbay Service Provider’s Success is Revealed, After 3,000-Mile Journey
The Openbay office was abuzz last night when Big Mike, in partner development, received a small package in the mail. It had traveled nearly 3,000 miles, from Chino, CA to Cambridge, MA, and was sent by a new service provider Mike had recently signed up – Gabriel’s Auto & Towing. We were excited to have […]
7 Useful Sites for Auto Repair Shops to Know & Grow Business
7 Useful Sites for Auto Repair Shops to Know & Grow Business If you’re an automotive service professional, chances are you’re always looking for ways to grow your business, to know more, and to gain a competitive edge, right? In no particular order, here’s our list of seven websites worth checking out, along with one […]
Love Cars? No Need to “Turn a Wrench” to Thrive in the Auto-Care Industry
Here at Openbay, we’re car fans. We love driving them, dreaming about them and watching car movies. Working in the automotive aftermarket service industry, we’re lucky to do what we love – help to keep everyone’s wheels in great shape, so they can get back on the road and enjoy life. If you’re a car […]
