Openbay is now offering Roadside Assistance. Here’s some press reaction to the big news. Yahoo! Finance: Startups Aim to Disrupt the Auto Club NY Daily News: New mobile app connects drivers with roadside assistance Digital Trends: The Openbay Mobile App Brings You Roadside Assistance Anywhere, Anytime Cheat Sheet: Openbay is Gunning for AAA With Mobile Roadside Assistance
Big news today: Openbay now offers on-demand Roadside Assistance, now available on its mobile platform. A nationwide network of roadside assistance can now be dispatched at the touch of a button for common breakdowns due to a dead battery, flat tire, lockout, need for fuel delivery, or for vehicles that need a tow due to inoperability […]
You’re taking your car over to the shop for a much-needed repair, hopefully under your own power instead of on a flatbed. Your first concerns are understandable: how much? and how long? That’s the bottom line of the potentially awkward conversation you’re about to have with the service desk. Do a little research beforehand, if […]
We’re always on the lookout for interesting repair shop owners and operators to interview, and anyone who knows Frank Leutz knows he fits the bill, and breaks the mold. Leutz (above, in fedora) is the owner of Desert Car Care in Chandler, Arizona, which just won “Small Business of the Year” via the Chandler Chamber […]
Here’s Stephanie, from Arlington, Texas. She’d needed her PT Cruiser repaired, and found Openbay via Allstate, her insurance company. Where do you live and what do you drive? I live in Arlington, TX and drive a 2007 PT Cruiser. How did you find Openbay? I’ve had Allstate for a little over a year, and didn’t […]
At Openbay, we like to speak with our customers to get a better understanding of the user experience. This week, we caught up with John about his recent service at Verdugo Tire & Auto. Where do you live and what do you drive? I live in Houston, TX, but had booked the service on my daughter’s car […]
A while back, our CEO received a message from a new Openbay user, who said the experience was “hassle free to say the least.” We thought Meghashyam’s email message, the rest of which is shown below, was too good to be true, so we arranged a time to talk about how his story of booking car […]
These days, cars are increasingly complex — for years, many have more than 100 million lines of code — and drivers are less inclined to fiddle with them, instead opting to book service with a professional auto technician. (If that’s what you need, you know where to do it!) Some folks, however, are up for the […]
Every time an Openbay user completes a service request, we send a survey to determine what we’re doing well and what needs improvement. Jai, a new user, had complimented Openbay for its “awesome concierge service” and said his shop had done “quick and quality work,” so we called to hear more about his first time […]
Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a 2009 […]
Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
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