Automotive News Fixed Ops Journal: Artificial intelligence supports work of dealership service advisers
June 16, 2019 Artificial intelligence supports work of dealership service advisers Alysha Webb Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership’s five service advisers. But if it’s a busy day, you can check in with one of the virtual advisers at […]
How to Spot a Top-Notch Auto Shop
When it comes time to have your vehicle serviced, it’s completely normal to experience a myriad of emotions. There is often confusion over what to repair, anxiety about getting the job done right and fear that you will go to the wrong mechanic. You aren’t alone in your quest to find the right auto repair […]
Did Millennials Kill American Car Culture?
It’s been a rite of passage for generations: the American 16th birthday means getting your own car, allowing you freedom right when you’re starting to ache for it the most. It’s a symbol of independence and a taste of adulthood, the first real signal that childhood is in your rearview mirror and your whole adult […]
Summer Traffic Hacks That Everyone Will Benefit from Knowing
Quick Facts: Americans drive, on average, the least during winter months (January through March) at 25.7 miles daily; they drive the most during the summer months (July through September) at 30.6 miles daily. [AAA Foundation for Traffic Safety] By easing into a stop, rather than slamming on the pedal, you’ll extend the life of your […]
Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service
Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]
From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago
From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago Many veterans have trouble re-assimilating into their civilian life and into the private sector upon return. Luckily for Jason Brennan, owner of Fine Tune Automotive, he had a passion for fixing things starting […]
Safer Mobility Starts on School Playgrounds: Empowering the Next Generation of Pedestrians
From Headlines to Legislation to the Streets On Good Friday in Washington, DC, a longtime cycling activist was struck and killed by a man driving a stolen van at more than twice the posted speed limit. David Salovesh, a well-known advocate for protected bike lanes and safer streets, was the first cyclist killed in Metro […]
Is Your City’s Transportation Network Vulnerable to a Cyberattack?
It seems like you can’t go a day without seeing another headline related to a dramatic cybersecurity breach. You may even feel desensitized to them, taking the “that will never happen to me” mentality. But the truth is, it can happen to anyone, anywhere at anytime. In fact, there are 1.46 billion data breaches each […]
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]
How to Recruit and Retain Better Mechanics in a Talent Drought
It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.