State Farm, the number one Auto and Homeowners insurer in the U.S. and a leader in individual life insurance, recently deployed Openbay+ in select U.S. states to help customers reduce the total cost of owning and operating their household vehicles. Openbay+ is a subscription service that matches consumers with automotive service centers that deliver automotive repair and maintenance services at preferred pricing. Exclusively through Openbay+, State Farm customers can book appointments with nearby service professionals that offer up to 25% in discounts on parts and labor.
The cost of auto repair and maintenance services has risen between 4%-5% annually between 2019 and 2021. For 2019, average miles driven by U.S. drivers reached 14,263 miles according to the United States Department of Transportation – Federal Highway Administration (FHWA). Total miles traveled translates directly into automotive repair and maintenance costs (see graph). Annual costs can vary from $1,075 for a small sedan to as much as $1,487 for a medium sedan. Given current economic conditions, auto part prices and labor rates are expected to continue to rise. When you add in the hike in gasoline prices, the cost to operate a vehicle becomes material. State Farm is addressing this challenge head-on by deploying Openbay+ for customers in select U.S. states.
State Farm customers on Openbay+ match instantly with multiple local automotive service professionals that can service their make of vehicle and deliver the requested service. Some of the more popular services requested on Openbay+ include oil and filter changes, fluid replacements, brake services, suspension, diagnostic services (e.g., check engine light), and OE recommended vehicle maintenance. Openbay+ provides a variety of service professionals on its platform to select from, including mobile mechanics that will service a vehicle at the customer’s home, independently owned and operated service centers, national name-brand and franchise businesses, national corporate brands, and franchise dealerships. Openbay+ presents ratings and reviews for each service professional, alongside location info, amenities, shop hours, and specialized automotive certifications, so that State Farm customers can choose the professional that best fits their needs and preferences.
State Farm customers: To learn more, click here.
About State Farm®:
For 100 years, the mission of State Farm has been, and continues to be, to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and approximately 53,400 employees serve over 87 million policies and accounts – which includes auto, fire, life, health, commercial policies and financial services accounts. Commercial auto insurance, along with coverage for renters, business owners, boats and motorcycles, is available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked No. 42 on the 2022 Fortune 500 list of largest companies. For more information, please visit http://www.statefarm.com.
