Openbay News 109
Openbay in the News: ASA Forms Digital Division to Help Dealers With Customer Acquisition
The following excerpt comes from an article posted on moderntiredealer.com ASA Automotive Systems Inc. has long helped retail, commercial and wholesale tire dealers, and retreaders, too. And now the company has identified another need in the marketplace — customer acquisition. ASA is creating an entirely new digital division to focus on consumers — specifically, on […]
Openbay to Showcase Industry-First Artificial Intelligence Powered Messaging Platform for Automotive Service Providers at SEMA 2019
Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial […]
Openbay Teams Up with Lyft to Make Auto Repair Convenient and Affordable for Drivers
If you’re a Lyft driver, you want an affordable way to keep your vehicle in top condition. Good news! Earlier this year, Openbay and Lyft partnered to provide drivers with convenient access to reliable and cost-efficient automotive service in order to keep maintenance and repair costs down. The collaboration has since expanded and is now […]
How Piercey Honda Turns Online Visitors into Customers One Conversation at a Time
Piercey Honda is a San Francisco Bay Area Honda Dealership located in Milpitas, CA, and part of the industry-leading Piercey Automotive Group. The Piercey team believes in delivering customer service excellence and knows that today’s online consumers are highly educated, transformed by ‘digital first’ Millennials entering the automotive dealership service market. Piercey Honda wanted to […]
How Shadetree Automotive Keeps the Spirit of the Good Ol’ Days Alive with a Modern Twist
Shadetree Automotive Quick Facts Family owned and operated by the Lambert family since 1994 Single location in Layton, UT Free shuttle service, free loaner cars, free 24 hr towing with repairs Keeping the Spirit of the Good Ol’ Days Alive A “Shadetree Mechanic” referred to your local Mr. Fix-It hobbyist who worked on family member’s, […]
Here’s Why This State Farm Customer Thinks Joining Openbay is a “No-Brainer”
Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent with a simple way to book maintenance for her Jeep AND earn rewards, Donna hopped on the opportunity. State Farm, the largest auto-insurer in the U.S, teamed […]
Tireweb Marketing Partners with Openbay to Bring AI-Powered Customer Engagement Tools to Automotive Service Businesses
TIREWEB MARKETING FORGES PARTNERSHIP WITH OPENBAY TO BRING ARTIFICIAL INTELLIGENCE (AI) POWERED CUSTOMER ENGAGEMENT TOOLS TO AUTOMOTIVE SERVICE BUSINESSES Automotive aftermarket businesses and dealership service departments now positioned to drive service revenue and increase customer satisfaction using the power of artificial intelligence (AI) CAMBRIDGE, MA, July 31, 2019 — Tireweb Marketing is partnering with Openbay, […]
How Artificial Intelligence Makes Raben Tire’s Website a One-Stop Shop for Customers
Raben Tires and Service Quick Facts Founded in 1952 32 locations across 6 states (IN, IL, KY, TN, MO, AR) 2 wholesale distribution centers 3 retreading facilities More than 500 employees “Over 65 years of family values giving you a customer-first experience.” Founded in 1952, Raben Tires and Service grew from one modest location on […]
Honda Village Uses an Online Chat Platform to Connect with Millennials, Turning Positive Customer Experiences into Growth
Honda Village is a Honda dealership and service center serving the greater Boston area. It is part of the Village Automotive Group, which was founded in 1963. Honda Village is a well-known and respected leader in the automotive industry and in their local community. One reason for their lasting success? A focus on customer experiences. From […]
How Hollenshade’s Auto Service Stays on the Cutting Edge Since 1939
Hollenshade’s Auto Service Quick Facts: One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations) 11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 ROs completed in FY2018 Average monthly website traffic: 1,200 sessions Think about how much has happened in the past 80 years. Apollo 11 landed on the moon, […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.