How do you keep a multi-generational tire and automotive service business positioned for lasting growth? This was the opportunity Ryan Sullivan, Owner and President of Sullivan’s Tire Pros […]
Automotive Business Technology / Customer Stories / Openbay / Product Updates / Service Center Resources
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Openbay Otis Product Update: Customer Facing, Real-Time Information Banner
The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: […]
Automotive Business Technology / Customer Stories / Industry Profiles / Openbay / Service Center Resources
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How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service
How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS […]
Customer Stories / Industry Profiles / Openbay
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How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s […]
Customer Stories / Industry Profiles / Openbay News / Service Center Resources
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How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, […]
Customer Stories / Industry Profiles / Service Center Resources
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Tuffy Tire & Auto Uses AI-powered Conversations to Build Quality Connections from the Start
How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep […]
Customer Stories / Industry Profiles / Openbay News
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Salute the Troops: Veteran Owned Auto Service Businesses
This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses […]
Customer Stories / Service Center Resources
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How Piercey Honda Turns Online Visitors into Customers One Conversation at a Time
Piercey Honda is a San Francisco Bay Area Honda Dealership located in Milpitas, CA, and part of the industry-leading Piercey Automotive Group. The Piercey team believes in delivering […]
Customer Stories / Service Center Resources
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How Shadetree Automotive Keeps the Spirit of the Good Ol’ Days Alive with a Modern Twist
Shadetree Automotive Quick Facts Family owned and operated by the Lambert family since 1994 Single location in Layton, UT Free shuttle service, free loaner cars, free 24 hr […]