Customer Stories 75
How Hollenshade’s Auto Service Stays on the Cutting Edge Since 1939
Hollenshade’s Auto Service Quick Facts: One location in Towson, Maryland Established in 1939 Family-Owned and Operated (4 Generations) 11 Bays 10 Full-Time Employees 2 Part-Time Employees Over 14,000 ROs completed in FY2018 Average monthly website traffic: 1,200 sessions Think about how much has happened in the past 80 years. Apollo 11 landed on the moon, […]
It’s Summertime and the Living is Easy for Adirondack Tire & Service with the Help of Artificial Intelligence
With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack Tire & Service. But with the help of machine learning, natural language processing and conversational artificial intelligence, Adirondack employees are seeing a reduction in administrative workload AND an […]
Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service
Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]
From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago
From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago Many veterans have trouble re-assimilating into their civilian life and into the private sector upon return. Luckily for Jason Brennan, owner of Fine Tune Automotive, he had a passion for fixing things starting […]
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]
Embarrassing Driving Mistakes – Car Fails, Police Encounters, and More
We’ve all experienced embarrassing moments in life, and many of us have had them while behind the wheel of a car. Odds for embarrassment are high while driving, because we spend so much time doing it. According to AAA, the average American spends about 293 hours – or 7.3 full-time work weeks – behind the wheel […]
Meet Andrew, NYC Porsche Owner Looking For a Better Repair Solution
We caught up with Andrew after he completed not one, but two services through Openbay in one week. We were happy to hear that we exceeded his expectations, and that he’ll definitely be back next time he needs service. He found a better repair solution in Openbay. Where do you live, and what type […]
Meet Peter, Range Rover Driver and Big Fan of Openbay
As usual, Peter was looking online for a shop that performs quality Range Rover service, when he happened upon Openbay. He was intrigued by the promise of a new way to get his car repaired, so he decided to give us a try.He was thrilled with the result, and will definitely be back! Where do […]
Meet David, He was Frustrated With the Time it Took to Find a High Quality Auto Repair Shop
David spends a lot of time on the road. His car is vital to adequately serve his customers, and it’s where he spends most of his time each day. Unfortunately, the process of getting all the cars in his household repaired was a big drain on his time.Not anymore! David saved “a significant amount of time” by […]
Meet Erika, "Truly Loved" using Openbay for her Repair in LA
A faulty alternator led to Erika’s car becoming inoperable. She needed to get her car fixed right away and came across Openbay online. Without hesitation, she put Openbay to the task of finding a local trustworthy auto repair center to replace her alternator and she’s glad she did – Openbay delivered. In her own words, “I truly […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.