Customer Stories 71
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]
We’ve all experienced embarrassing moments in life, and many of us have had them while behind the wheel of a car. Odds for embarrassment are high while driving, because we spend so much time doing it. According to AAA, the average American spends about 293 hours – or 7.3 full-time work weeks – behind the wheel […]
We caught up with Andrew after he completed not one, but two services through Openbay in one week. We were happy to hear that we exceeded his expectations, and that he’ll definitely be back next time he needs service. Where do you live, and what type of vehicle do you drive? I live in NYC […]
As usual, Peter was looking online for a shop that performs quality Range Rover service, when he happened upon Openbay. He was intrigued by the promise of a new way to get his car repaired, so he decided to give us a try.He was thrilled with the result, and will definitely be back! Where do […]
David spends a lot of time on the road. His car is vital to adequately serve his customers, and it’s where he spends most of his time each day. Unfortunately, the process of getting all the cars in his household repaired was a big drain on his time.Not anymore! David saved “a significant amount of time” by […]
A faulty alternator led to Erika’s car becoming inoperable. She needed to get her car fixed right away and came across Openbay online. Without hesitation, she put Openbay to the task of finding a local trustworthy auto repair center to replace her alternator and she’s glad she did – Openbay delivered. In her own words, “I truly […]
Here’s Philip, who needed auto repair in DC, and was ready to try an alternative to his dealership. When looking around for something new, he found Openbay on Twitter. He was connected with an Openbay Recommended service center, and isn’t looking back! DC Auto Repair via Openbay: A Convenient Alternative Where do you live, and what […]
Here’s Toni, who used to drive her Mustang around from shop to shop when it was time for her to book auto repair in San Diego. One Google search later, and she’s found a modern solution to a problem as old as the automobile: how to know she’d get quality auto repair, and at a fair price. Where […]
Per Lifehacker, “Comparison shopping for car repairs is hard when you can’t actually drag your car from one shop to another. Openbay helps solve this…” Howard followed Lifehacker’s advice on car repairs and booked service for his Mini Cooper through Openbay. Here’s how it went. Where do you live, and what type of vehicle do you drive? […]
Here’s Sean, who was looking for Boston car repair for his BMW. His car’s warranty had recently expired, so he was looking for new options. Here’s how it went. Where do you live, and what type of vehicle do you drive? I live in Boston, and I drive a 2010 BMW 1 Series. How did […]
Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
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