Automotive Business Technology 16
Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat
Overlooking a Simple Retention Tactic Sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery — there are many tactics automotive service-repair businesses can use to retain customers. But one simple tactic is often overlooked: empowerment. The customers of today, and tomorrow, live […]
Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
‘Openbay Otis Creates an Ongoing Conversation that Starts Online’: Why NAPA AutoCare Center Community Auto Uses Advanced Online Chat to Build a Website Experience that Transforms Digital-First Consumers into Long-Term Customers
Community Auto founder and President Eric Warrington understands that for most consumers the auto repair experience is stressful. That’s why he made it his company’s mission to focus on customer care, not just repair. Community Auto is a family-owned and operated automotive service business that has served the Fort Collins, CO community since 1995. They […]
Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket
Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto Center is a proud Tire Pros operation serving the Superior, WI area for sixty-seven years and counting. Their staying power starts with providing clients the highest-quality tire […]
‘Openbay Otis Positions Our Business for Growth’: Why Harrell’s Tire & Auto Service Turns to Advanced Online Chat to Engage Customers and Convert Sessions into Services
For more than seventy-five years, family-owned and operated Harrell’s Tire & Auto Service has been the most trusted name in auto repair in the Fayetteville, NC area. Generations of vehicle owners have turned to the proud NAPA AutoCare business for their tire and automotive service needs. It all started in 1945 when Luther Harrell started […]
‘An A-plus Experience’: Why Leete Tire & Auto Center Uses Advanced Online Chat to Connect with Online Customers and Grow Service Appointments
Leete Tire & Auto Center is a long-standing, highly trusted, and highest rated auto repair and tire service business in the central Virginia area. Their six NAPA Auto Care Centers are also TIA-certified tire dealerships and AAA Roadside Assistance service providers. Leete Tire & Auto Center has been in operation since 1942, and continues to […]
‘It starts with a conversation’: How Buckley’s Auto Care Uses Openbay Otis Advanced Online Chat to Engage Website Visitors and Grow Services
Buckley’s Auto Care is a proud NAPA AutoCare Center and one of the oldest family-owned and operated automotive repair and service centers in the state of Delaware. There are many reasons for Buckley’s Auto Care’s enduring success and they all share a common thread: a deep dedication to their customers and the Maryland community they […]
Engage Online Visitors: Advanced Online Chat Gives Tom’s Tire Pros Website a Digital Voice to Engage Online Visitors When It Matters Most.
A Strong Foundation Tom’s Tire Pros is a multi-location tire and automotive service center serving the communities of Abilene and San Angelo Texas. For years Tom’s Tire Pros has provided local residents with the high-quality tires and automotive parts combined with exceptional automotive service – a key reason for the business’ lasting success. This gave […]
Dowdy’s Automotive is a multi-location automotive repair and maintenance service center located in the Boise Metro area and a NAPA AutoCare member. Under the leadership of President and CEO John Davis, Dowdy’s Automotive has successfully grown to 5 locations across two states, with plans to expand even more in the Boise, ID market. Mission Statement […]
Aspen Auto Clinic Uses an Advanced Online Chat Platform to Increase Customer Loyalty, Car Count and Average Automotive Repair Orders
How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at Aspen Auto Clinic turned to Openbay Otis, an advanced online chat platform for automotive service business websites. Otis instantly engages website visitors in 2-way chat-like conversations. Otis […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
Address: 10 Canal Park, Cambridge, MA 02141
Email: [email protected]