Don’t ignore a simple retention tactic: sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery […]
Customer Stories / Openbay
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‘Now is the Time to Make a Change’: How BlueSky Tire & Auto Service Gives Today’s Consumers First-Class Service Using an Intelligent, Automated Chat Platform
“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, […]
Openbay
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Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)
Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings […]
Customer Stories / Openbay
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’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue
“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better […]
Automotive Business Technology / Customer Stories / Openbay
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Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
Industry News / Openbay News / Press
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News: Openbay Unveils Integration With Major Tire Suppliers and Tire Wholesalers for Its Advanced Online Chat Platform, Otis
Automotive Service and Repair Businesses running Openbay Otis on their website can now offer a selection of tire brands, tire pricing and availability from more than 30 tire […]
Automotive Business Technology / Customer Stories / Openbay / Product Updates / Service Center Resources
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Openbay Otis Product Update: Customer Facing, Real-Time Information Banner
The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: […]
Automotive Business Technology / Car Tech / Industry News / Openbay / Press / Service Center Resources
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Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO
What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder […]
Automotive Business Technology / Car Tech / Industry News / Openbay / Press / Service Center Resources
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Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms
Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob […]