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Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO

Podcast Openbay Online Chat Platforms

What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses

Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss how advanced online chat platforms like Openbay Otis can benefit tire and automotive service businesses.

Listen to the complete podcast discussion here.

During the podcast, Rob and Madeleine discuss why an online chat platform is needed now (00:31). Rob explains how AI-powered Otis works (2:03) and introduces Otis’ exclusive built-in tire fitment catalog (6:34). Rob reviews the differences between live chat, chatbots, and advanced online chat platforms (7:54). Then, Rob and Madeleine how online chat platforms help a tire dealer’s business now and in the future (11:47). 


“Your business has to be able to communicate with Millennial and Gen Z consumers the way they want … if you can do that, you’re ahead of your competition,” 

Rob Infantino, founder and CEO of Openbay


Finally, Rob and Madeleine conclude the conversation with Rob’s outlook for the automotive industry this summer as the country recovers from COVID-19 (17:22).

Listen to the full podcast here.

May 6, 2020Openbay Staff
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Openbay Staff
May 6, 2020 Automotive Business Technology, Car Tech, Industry News, Openbay, Press, Service Center Resources advanced chat platform, automotive service business, chat, chatbot, gen z, Millennials, online chat platform, openbay, otis, Podcast, saas, tire review, virtual service advisor, what's treading podcast
Openbay

Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.

Contact Openbay

Reach out to Openbay to learn more.

Address: 10 Canal Park, Cambridge, MA 02141

Phone: 617-398-8888

Email: [email protected]

About

Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.

Contact Openbay

To learn more about Openbay marketplace and subscription services, contact us today.

Address: 10 Canal Park, Cambridge, MA 02141

Phone: 617-398-8888

Email: [email protected]

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