Car Repair 133
Openbay is Accredited by the Better Business Bureau
Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today. “We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair. “BBB Accreditation indicates that Openbay has […]
Check it Out: Openbay’s Dashboard Redesign!
If you’re among the lucky ones who’s booked car repair or maintenance in the last week on Openbay, you might have noticed something different about our look. What’s our secret sauce? A brand-spanking new vehicle-owner dashboard! Of course Openbay has always been mobile-optimized – especially given 87% of millennials admit “my smartphone never leaves my side, […]
Meet Bob: It’s All About the Superior Customer Service
Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]
"Car Apps You Should Know"- Openbay covered on Fox66 TV
Exciting news – auto expert, Jill Ciminillo, who wrote the piece, “Auto Apps You Should Know About” was interviewed on Flint’s FOX66 TV talking about Openbay! As noted in the segment, “There’s no headache quite like a sudden, large car repair bill. For Angela Moore in Genesee County, it’s also intimidating.” Like many, Angela is concerned […]
America’s Most Common Concerns with Car Buying and Repair
The Consumer Federation of America (CFA) recently released its results of Americans’ Top 10 Most Common Consumer gripes. The patient folks at the CFA had to wade through a list of 281,639 complaints. That’s a lot of grumbling! We couldn’t wait to take a peek. They distilled the complaints into an easy-to-digest report, including the […]
Best American Summer Road Trips
This weekend, 37 million people will shine up their wheels, pack family and friends into a car and partake in the great American pastime – the road trip. In spite of rising gas prices and horrific traffic, the romance of the open road – and the sights, sounds and signs – is irresistible for many. We asked […]
Why We Now Want Our Cars to Break – OpenbayConnect
By now, you’ve surely seen the news about OpenbayConnect, where Openbay leverages connected-car technology to diagnose your vehicle and tell you which nearby mechanics can fix it at what price. What? You missed it? Here are some highlights: Wall Street Journal Yahoo! Autos Car and Driver OpenbayConnect Today is a big day. We’ve just […]
"This is the Future” — Press Reaction to OpenbayConnect
Last week at the NY Auto Show, Openbay announced OpenbayConnect, which will remotely determine cause, cost and availability to perform the repair by local mechanics, answering virtually every driver’s need for efficient, affordable auto repair service. This is huge news. But don’t take our word for it. See below for links to a selection articles about […]
Openbay Announces First-of-Its-Kind Connected-Car Repair Service
OpenbayConnect Remotely Determines Cause and Cost to Perform Auto Repairs NEW YORK, NY, – March 31, 2015 – Today at the New York International Auto Show in New York City, Openbay, the online marketplace for auto repair, launched OpenbayConnect, a first-of-its-kind platform that leverages connected-car technology to remotely diagnose automotive vehicle problems and deliver competitive repair […]
11 Crazy Car Facts
11 Did-You-Know Car Facts about the US: There are about 250 million cars on the road Of those cars, 80% are out of warranty The average age of a car on the road is 11.4-years old 62% of millennials don’t have sufficient savings to cover an unexpected $500 car repair The average cost of a […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.