Car Repair 133
Meet John, Who Found Same-Day Auto Repair While Visiting L.A.
At Openbay, we like to speak with our customers to get a better understanding of the user experience. This week, we caught up with John about his recent service at Verdugo Tire & Auto. Where do you live and what do you drive? I live in Houston, TX, but had booked the service on my daughter’s car […]
Meet Meghashyam: Booking Car Repair the Silicon Valley Way – Found out About Openbay through Allstate Insurance
A while back, our CEO received a message from a new Openbay user, who said the experience was “hassle free to say the least.” We thought Meghashyam’s email message, the rest of which is shown below, was too good to be true, so we arranged a time to talk about how his story of booking […]
Creating a Library for Gear Heads: DIYAuto
These days, cars are increasingly complex — for years, many have more than 100 million lines of code — and drivers are less inclined to fiddle with them, instead opting to book service with a professional auto technician. (If that’s what you need, you know where to do it!) Some folks, however, are up for the […]
Meet Jai, in Santa Clara, Who Explains What Sets Openbay Apart
Every time an Openbay user completes a service request, we send a survey to determine what we’re doing well and what needs improvement. Jai, a new user, had complimented Openbay for its “awesome concierge service” and said his shop had done “quick and quality work,” so we called to hear more about his first time […]
Meet Michael: Six-Time Openbay User from Atlanta
Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a […]
Meet Laurie: Chicago-based Honda CR-V Driver
We love reading through reviews of Openbay, and reviews of the auto-repair shops where users are having their vehicles repaired. Here’s a story from Lauri, a first-time Openbay user, who explains why she’s been referring the online marketplace to friends. Where do you live and what do you drive? I live in Chicago, Illinois, and […]
This "Car Care Boss" Won $200
To celebrate National Car Care Month, Openbay has hosted a photo contest – #CarCareBoss – asking people to submit photos proving how well they maintain their vehicles. We caught up with Vincent, our first winner, who posted his #CarCareBoss photo (below) on Instagram, to talk about his cars. Where do you live and what do you drive? I […]
Openbay featured on WZLX’s Karlson & McKenzie Show
Here’s Heather, at Boston-based WZLX’s Karlson & McKenzie show, talking about National Car Care Month and Openbay’s blog, “Things You Shouldn’t Say to Your Mechanic.” Check out what they admitted to, while bringing their cars to the shop, versus things they agreed were in poor taste. Are you guilty of a breach in service-lane etiquette, too? […]
About AMRA/MAP: Raising the Bar for Auto Care Professionals
Joseph M. Henmueller is President & COO of the Automotive Maintenance & Repair Association / Motorist Assurance Program, widely known as AMRA/MAP. AMRA is a nonprofit organization whose mission is to strengthen the relationship between auto care professionals and vehicle owners, and it accomplishes that by developing industry standards for vehicle inspection and communication. Its […]
Meet Matthew: Best Car Repair Experience Ever
Our latest user story comes from someone who had left a glowing review of United Alignment Tire Center, an Openbay Recommended service center online. We gave Matt a call to ask more about how it went. Where are you from and what do you drive? I live in Burbank, California and drive a 2003 Honda […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.