Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today.
“We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair.
“BBB Accreditation indicates that Openbay has agreed to adhere to BBB’s Accreditation Standards, which sets the business apart from its competitors. Accreditation clearly defines what a business has achieved, what it stands for, and what it promises to consumers,” said Kevin J. Sanders, President and CEO of BBB. “BBB Accredited Businesses pledge to follow through on their commitments, deliver on their promises, and right any wrongs if an honest mistake has been made.”
According to Princeton Research, 7 in 10 consumers say they would be more likely to buy from a business designated as a BBB Accredited Business. BBB provides the ability to check out six-million businesses nationwide, that consumers can access at bbb.org, to make an educated decision on whom to do business with.
BBB has over 400,000 Accredited Businesses and more than 113 offices in North America. BBB responds to millions of inquiries each year, helping resolve consumers’ disputes with businesses through conciliation, mediation and arbitration; and promotes trust, ethical business standards, and voluntary regulation of business practices.
Openbay is an award-winning online marketplace that gives consumers a smarter way to care for their vehicles by allowing them to compare, book, and pay for local auto repair. In 2015, Openbay announced OpenbayConnect, a first-of-its-kind car repair service to remotely determine the cause and cost of automotive repairs. Openbay is headquartered in Cambridge, MA, is privately held and its investors include Google Ventures, a16z seed, Boston Seed Capital, Stage 1 Ventures and several individual investors.
Need your vehicle maintained or repaired? Try Openbay today. It’s free for vehicle owners. Let us know what your vehicle needs, and local shops in your neighborhood will respond with quotes to complete the work. Select a shop – based on distance, ratings and reviews, warranty and price – and schedule an appointment. Openbay is car repair for today’s world.