Don’t ignore a simple retention tactic: sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery […]
Automotive Business Technology / Customer Stories / Industry News / Industry Profiles / Openbay / Openbay News / Service Center Resources
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Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket
Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto […]
Automotive Business Technology / Customer Stories / Industry News / Industry Profiles / Openbay / Openbay News / Service Center Resources
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‘Openbay Otis Positions Our Business for Growth’: Why Harrell’s Tire & Auto Service Turns to Advanced Online Chat to Engage Customers and Convert Sessions into Services
For more than seventy-five years, family-owned and operated Harrell’s Tire & Auto Service has been the most trusted name in auto repair in the Fayetteville, NC area. Generations […]
Automotive Business Technology / Customer Stories / Industry Profiles / Openbay / Service Center Resources
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Aspen Auto Clinic Uses an Advanced Online Chat Platform to Increase Customer Loyalty, Car Count and Average Automotive Repair Orders
How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at […]
Automotive Business Technology / Industry News / Openbay / Openbay News / Press / Product Updates
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Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry
Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May […]