’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue

“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”  Cleve-Hill Auto & Tire is a successful family-owned and -operated auto and tire service business located […]

April 8, 2021 More
 

News: Update to Lyft Driver Experience for Auto Repair and Service on Openbay Marketplace

Openbay updated the Lyft driver experience on its e-commerce automotive marketplace for repair and service. As Lyft drivers return to serving the transportation needs of Lyft customers post-covid, it is more important than ever to keep vehicles in tip-top operational shape. Openbay is making auto repair and service convenient and affordable for Lyft drivers. Here […]

March 18, 2021 More
 

Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services

Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat

March 17, 2021 More
 

News: Openbay Mobile and Web Platforms Set the Benchmark for Convenient Automotive Repair and Service

Openbay Mobile and Web Platforms Set the Benchmark for Convenient Automotive Repair and Service Vehicle owners who download, book, and complete a service using the new iOS app will receive $10 off their initial service Cambridge, MA – [Businesswire] March 16, 2021 — Openbay, Inc. the leading and award-winning e-commerce automotive service marketplace and SaaS company […]

March 16, 2021 More
 

News: Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry

Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry Cambridge, MA – March 1, 2021 — Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today introduced a new website for its intelligent, automated chat and messaging platform, Openbay Otis. The new site […]

March 1, 2021 More
 

News: Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency

Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency Combined solution helps convert more online consumers into customers, increase staff productivity through automation, and drive automotive service and repair revenue for automotive service centers Cambridge, MA (Businesswire) – February 16, 2021 — Openbay, […]

February 16, 2021 More
 

Find a Mechanic That You Love! Openbay Plays Matchmaker for Vehicle Owners on Valentine’s Day

Valentine’s Day is a day to show the ones you love how much you appreciate them. But, this Holiday doesn’t have to be just for those in a relationship. It can be a day for everyone. We share love for many people in our lives: friends, family, co-workers, neighbors, and let’s not forget…our auto mechanics! Find a […]

February 9, 2021 More
 

‘Staying Ahead of the Curve’: How Victory Auto Service & Glass Gains New Customers and Grows Service Bookings with Openbay marketplace

Victory Auto Service & Glass is an award-winning, family-owned and -operated automotive repair and auto glass service business based in the Minneapolis metro area. Owner and President Jeff Matt started his career as an automotive technician. He had a vision to one day lead a business committed to delivering an honest and trustworthy experience and […]

January 29, 2021 More
 

How to Keep Your Battery Charged, Especially During Cold Weather

It’s not always necessary to jump start your battery, especially if you take preventive measures to keep your battery charged when you’re not frequently using your car or during cold weather months. Needless to say, there’s some confusion out there about what the different methods are. In particular, confusion reigns supreme about the difference between […]

January 29, 2021 More
 

‘Otis Creates a Personalized Experience’: How Hogan Tire & Auto Service Serves Today’s Digital Consumers Using Advanced Online Chat for Automotive Service Businesses

Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 when the automotive service industry was just beginning. Hogan Tire & Auto Service has been in continuous operation for over a century through a winning formula of […]

January 11, 2021 More