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Organic Mechanics: How to Approach Car Repair with a Conscience
“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global […]
Automotive News Fixed Ops Journal: Artificial intelligence supports work of dealership service advisers
June 16, 2019 Artificial intelligence supports work of dealership service advisers Alysha Webb Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership’s five service advisers. But if it’s a busy day, you can check in with one of the virtual advisers at […]
Safer Mobility Starts on School Playgrounds: Empowering the Next Generation of Pedestrians
From Headlines to Legislation to the Streets On Good Friday in Washington, DC, a longtime cycling activist was struck and killed by a man driving a stolen van at more than twice the posted speed limit. David Salovesh, a well-known advocate for protected bike lanes and safer streets, was the first cyclist killed in Metro […]
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience
How R&G Auto in Alexandria, VA Delivers a Five-Star Customer Experience Are you an automotive service provider looking to deliver the ultimate customer experience? Take notes from Alex Arauju, Owner of R&G Auto, located in Alexandria, Virginia. Alex’s auto shop has been successfully serving the Washington, DC, Maryland and Northern Virginia (DMV) area since 2007. […]
How to Recruit and Retain Better Mechanics in a Talent Drought
It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and […]
The Car Doctor Interviews Openbay Founder and CEO, Rob Infantino
Our Founder and CEO, Rob Infantino, a serial entrepreneur, recently did a podcast interview with John Paul, The Car Doctor. Listen here or read highlights below. Tell us a little bit about how Openbay. Explain what your company is and how it came to be. I have a fair amount of experience with cars. I […]
Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]
Then & Now: What Matters Most to Drivers
Imagine if cars could communicate with each other in order to prevent possible collisions? What if you could see a forecast of maintenance updates and costs (and how to lower them) based on your driving habits? How about if your car had the ability to find, book and pay for nearby parking? Vehicle connectivity is paving […]
Part III: Automotive Service Businesses Need to Shift Into Digital Gear to Accelerate Business Growth
Written for automotive service businesses. Part III of a Multi-Part series. Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]
Announcement: eBay Partners With Openbay To Expand Automotive Parts Sales to Aftermarket Industry
eBay Partners With Openbay To Expand Automotive Parts Sales to Aftermarket Industry Openbay survey found 89% of auto repair shops willing to change current suppliers of auto parts CAMBRIDGE, MA, December 20, 2017 – Today, Openbay announced it has partnered with eBay Motors to provide the availability of millions of searchable automotive parts and accessories […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.