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Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
News: Openbay Web Platform Set the Benchmark for Convenient Automotive Repair and Service
Openbay Web Platform Set the Benchmark for Convenient Automotive Repair and Service Vehicle owners who download, book, and complete a service using the new iOS app will receive $10 off their initial service Cambridge, MA – [Businesswire] March 16, 2021 — Openbay, Inc. the leading and award-winning e-commerce automotive service marketplace and SaaS company for the […]
‘Otis Creates a Personalized Experience’: How Hogan Tire & Auto Service Serves Today’s Digital Consumers Using Advanced Online Chat for Automotive Service Businesses
Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 when the automotive service industry was just beginning. Hogan Tire & Auto Service has been in continuous operation for over a century through a winning formula of […]
News: Wrench Mobile Vehicle Inspection, Maintenance and Repair Service Joins the Openbay Marketplace to Meet Growing Demand for Convenient and Contactless Automotive Service
Cambridge, MA – (Businesswire) – Nov 30, 2020 – Openbay, the industry-leading automotive service marketplace and SaaS company, today announced its partnership with Wrench, the largest vehicle Inspection and Maintenance and Repair platform in the U.S. Wrench’s technology platform streamlines the delivery of over 750 high-quality, on-location, contactless automotive services to owners of private and […]
Why is My Check Engine Light On?
If you are a Gen-Z or Millennial reading this article, there was a time cars did not have the benefit of computer technology under the hood, nor was there any type of Check Engine light on the dashboard to let us know that something needed attention. Typically a motorist would find themselves stranded by the […]
Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO
What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]
Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms
Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service […]
15 Business Benefits of Online Chat Platforms for the Automotive Service Industry
Automotive service businesses must adapt new online technologies such as online chat platforms, to help increase consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These […]
Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting. G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.