According to a recent article posted on Brandfuge and written by Patrick Fletcher, Openbay “is the most convenient way to find, book and pay for auto repair”. The […]
Openbay / Openbay Benefits / Service Center Resources
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Master Service Pricing to Stand Out on the Openbay Marketplace
Openbay vehicle owners consider several factors when deciding whether to book service at your business, including location, ratings and reviews, amenities, and, of course, price. Today we’re going […]
Automotive Business Technology / Industry News / Openbay
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Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat
Don’t ignore a simple retention tactic: sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery […]
Customer Stories / Openbay
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‘Now is the Time to Make a Change’: How BlueSky Tire & Auto Service Gives Today’s Consumers First-Class Service Using an Intelligent, Automated Chat Platform
“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, […]
Openbay
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Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)
Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings […]
Customer Stories / Openbay
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’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue
“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better […]