ASA Automotive Announces Strategic Partnership with Openbay
Partnership to provide Artificial Intelligence (AI)-Powered Customer Engagement Tools in TireMaster family of products Meridian, Idaho (November 13, 2019) — ASA Automotive Systems, the industry leader in software for independent tire and auto service dealers, adds new technology to their suite of digital products with the announcement today of a partnership with Openbay, a company that […]
Openbay in the News: ASA Automotive Announces New Digital Division at 2019 SEMA Show
The following excerpt comes from an article published on tirereview.com ASA Automotive Systems announced the launch of its new digital division Thursday at the 2019 SEMA Show. Staffed by industry experts, the division includes a new suite of services and software targeted at customer attraction and retention for tire dealerships. The new digital division will […]
Openbay in the News: ASA Forms Digital Division to Help Dealers With Customer Acquisition
The following excerpt comes from an article posted on moderntiredealer.com ASA Automotive Systems Inc. has long helped retail, commercial and wholesale tire dealers, and retreaders, too. And now the company has identified another need in the marketplace — customer acquisition. ASA is creating an entirely new digital division to focus on consumers — specifically, on […]
Honda Pilot 100,000 Mile Service – What to Expect
Do you own a Honda Pilot? Specifically, do you own a Honda Pilot LX, EX, EX-L, or Touring w/RES/Navi that is approaching 100,000 miles or becoming 8 years old? If you do, congratulations! There’s something magical about seeing your odometer roll over into six-digit territory. Remember when you first got your Honda Pilot? You needed […]
Openbay to Showcase Industry-First Artificial Intelligence Powered Messaging Platform for Automotive Service Providers at SEMA 2019
Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial […]
Diagnosing Your Car Problems Using Your Five Senses
Heading Off Problems The more you know about your vehicle, the more likely you’ll be able to head off repair problems. You can detect many common vehicle problems by using your senses: eyeballing the area around your vehicle, listening for strange noises, sensing a difference in the way your vehicle handles, or even noticing unusual […]
Openbay Teams Up with Lyft to Make Auto Repair Convenient and Affordable for Drivers
If you’re a Lyft driver, you want an affordable way to keep your vehicle in top condition. Good news! Earlier this year, Openbay and Lyft partnered to provide drivers with convenient access to reliable and cost-efficient automotive service in order to keep maintenance and repair costs down. The collaboration has since expanded and is now […]
Hold the Phone: It’s Time to Offer Better Ways to Communicate with Customers
Today’s consumers want to text, not call. It’s time for automotive service businesses to adapt. When faced with having to call customer service, it’s a safe bet that most people dread the prospect, or avoid it altogether. Companies have sought ways to better meet the demands of their customers in this regard, making their service […]
