Hold the Phone: It’s Time to Offer Better Ways to Communicate with Customers
Today’s consumers want to text, not call. It’s time for automotive service businesses to adapt. When faced with having to call customer service, it’s a safe bet that most people dread the prospect, or avoid it altogether. Companies have sought ways to better meet the demands of their customers in this regard, making their service […]
What To Do If You Run Out of Gas
Running out of gas in the middle of nowhere is among drivers’ biggest fears, and it’s also one of the easiest things to prevent. If you have run out of gas, these tips could mean the difference between having to cancel your plans and arriving safely to your destination – albeit a little late. What […]
Smart Cities: What Are They and How Will They Shape How We Live?
Smart City: The Future of Urban Living Building “raincoats” that provide cover from cold weather and rain then open up in warm temperatures? Heated sidewalks that reduce ice and snow? These cutting-edge innovations all revolve around one idea: building tomorrow’s “smart city.” Also referred to as Cyberville, smart cities are popping up all across the […]
How to Get Instant Auto Repair Quotes Online
Openbay recently updated its mobile app (pictured above). Instant Online Car Repair Quotes: Just a Few Clicks Away The first nationwide Yellow Pages advertising campaign encouraged anyone looking for a product or service to “let your fingers do the walking. Shop the Yellow Pages way.” The days of Yellow Pages may be long gone, but […]
Everything’s Bigger in Texas, Including the Risk of an Accident: All the U.S. Cities with the Worst Drivers
Everything’s Bigger in Texas, Including the Risk of an Accident Do you live or work in Dallas, TX? If so, you might be interested to learn that every morning you drive to work you are cruising along on some of the riskiest roads in the country. Allstate analyzed car accident records for a two-year period […]
What You Need to Know About Your Car’s AC: Repairing it, Maintaining it and Saving Money
Well, it’s official. NOAA announced that July 2019 was the hottest July ever on record not only in the U.S. but globally. If you can’t stand the heat or your life seems to be ruled by Murphy’s Law (anything that can go wrong will go wrong), you’ll want to hear our tips on maintaining your […]
Billions in Delayed Repairs is a Big Problem for Drivers and a Big Opportunity for the Automotive Aftermarket
IMR Inc. and the Auto Care Factbook 2020 just released some staggering survey results that vehicle owners and repair shops need to know. Out of the 100,000 American households surveyed who own more than 170,000 vehicles, results show that approximately $24.9 billion in necessary repairs or maintenance are being purposefully delayed. Players in the automotive aftermarket industry, […]
Let’s Get Social: How to Grow Your Auto Repair Shop’s Social Media Presence
In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks […]
