Industry News 66
Artificial Intelligence Is Proven to Improve Your Automotive Service Business: Here’s Why
AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why: It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help […]
Organic Mechanics: How to Approach Car Repair with a Conscience
“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global […]
Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust
Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust “There are two big issues in the [automotive] industry right now: how to attract more qualified people and COI. We all talk about return on investment, or ROI, but the progressive state of mind is just as important, and missing that means the […]
Is Your City’s Transportation Network Vulnerable to a Cyberattack?
It seems like you can’t go a day without seeing another headline related to a dramatic cybersecurity breach. You may even feel desensitized to them, taking the “that will never happen to me” mentality. But the truth is, it can happen to anyone, anywhere at anytime. In fact, there are 1.46 billion data breaches each […]
How to Recruit and Retain Better Mechanics in a Talent Drought
It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and […]
Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]
Virginia is for Lovers…and Amazon HQ2: How DC Metro Communities and Commuters are Preparing
In September 2017, major metropolitan areas began their battle to win Amazon’s bid as the next headquarters (HQ2) location. The Seattle-based online retailer that shaped the way people shop presented an opportunity for cities to rebrand themselves, and 238 US and Canadian cities, from Boston to Anchorage, responded with bids of all shapes and sizes. […]
