Industry News 91
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted
Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this year and as states went into shelter-in-place, many businesses implemented a work-from-home policy. Non-essential travel was discouraged by local towns, cities, and states. Additionally, the […]
Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms
Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service […]
March 2020: Automotive Services Marketplace Experiences Online User Growth, Top 10 automotive repair and service requested on Openbay
March 2020: Automotive Services Marketplace Experiences Online User Growth, Top 10 automotive repair and service requested on Openbay Leading up to and during the month of March 2020, many of us in the U.S. experienced events that may change the course of daily life from this day forward due to the global outbreak of COVID-19. […]
Frequently Asked Questions about online chat, chatbots, and advanced chat platforms for auto repair and service shops and businesses
Frequently Asked Questions (FAQ) about online chat, chatbots, and advanced chat platforms for auto repair and service shops and businesses What is online chat for automotive repair and maintenance businesses? Online chat is software that installs on a business website and offers a way for consumers and customers to communicate with an automotive service business […]
Openbay Partners With NAPA AutoCare to Meet Growing Automotive Service Demand
16,000+ NAPA U.S. AutoCare Centers now have access to the Openbay marketplace to fulfill record-high demand for automotive services Openbay, the award-winning marketplace for automotive service and repair and provider of SaaS-based solutions for the automotive service industry, has partnered with NAPA (National Automotive Parts Association), a global leader in the automotive aftermarket industry, to […]
15 Business Benefits of Online Chat Platforms for the Automotive Service Industry
Automotive service businesses must adapt new online technologies such as online chat platforms, to help increase consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These […]
Why the Automotive Repair and Service Industry Needs to Deploy Online Chat Platforms Now
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting. G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.