Industry News 66

 

How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers

Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay  Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]

March 31, 2020 More
 

How G.L. Moore Tire Pros & Automotive Service Turns Online Customers Into Family, 24/7

When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting.   G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]

March 20, 2020 More
 

Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.

As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]

March 19, 2020 More
 

Top 5 Automotive Services Requested in November 2019

Most popular makes and services requested by Openbay vehicle owners during a top travel month The month of November is one of the busiest months of the year for traveling by automobile.  Openbay, the award-winning online marketplace for automotive repair and maintenance service, compiled a list of the top 5 vehicle makes and services requesting […]

December 11, 2019 More
 

Tuffy Tire & Auto Uses AI-powered Conversations to Build Quality Connections from the Start

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t […]

December 11, 2019 More
 

ASA Automotive Announces Strategic Partnership with Openbay

Partnership to provide Artificial Intelligence (AI)-Powered Customer Engagement Tools in TireMaster family of products Meridian, Idaho (November 13, 2019) — ASA Automotive Systems, the industry leader in software for independent tire and auto service dealers, adds new technology to their suite of digital products with the announcement today of a partnership with Openbay, a company that […]

November 13, 2019 More
 

Salute the Troops: Veteran Owned Auto Service Businesses

This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses in the automotive service industry. We’re honored to be able to share their stories with you. Getting Drafted Was “The Best Thing That Could Have Happened” for […]

November 11, 2019 More
 

Openbay to Showcase Industry-First Artificial Intelligence Powered Messaging Platform for Automotive Service Providers at SEMA 2019

Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial […]

October 16, 2019 More
 

Smart Cities: What Are They and How Will They Shape How We Live?

Smart City: The Future of Urban Living Building “raincoats” that provide cover from cold weather and rain then open up in warm temperatures? Heated sidewalks that reduce ice and snow? These cutting-edge innovations all revolve around one idea: building tomorrow’s “smart city.”   Also referred to as Cyberville, smart cities are popping up all across the […]

September 12, 2019 More
 

Tutto Italiano – Scenes from the Largest Italian Car Festival in the Northeast

Members of the Openbay team visited the Larz Anderson Park in Brookline, MA where the largest Italian car festival in the Northeast was held this weekend (August 4th, 2019). “Tutto Italiano”  Here are some pictures of the event. Enjoy (we did). One of the highlights of the show was the Ferrari 488 Pista, one of […]

August 5, 2019 More