Customer Stories 73

Openbay Customer Reviews
 

Meet Precia: Mobile Mechanics To the Rescue

Here at Openbay, we survey every member who completes a vehicle service. We’re always curious to know what went well, what they really loved, and what we can do to improve our user experience. We followed up with Precia C., who lives in Atlanta, to find out how her first time using Openbay went, how […]

October 28, 2015 More
 

Meet Bob: It's All About the Superior Customer Service

Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]

September 1, 2015 More
 

Meet Jordan: Openbay Rewards Are Gold!

Jordan C. discovered Openbay and booked his first service in early 2015. Within four months, Jordan had booked three services on his Mazda 3, and he’s got another service booking on the way. We got in touch to speak with him to learn more about his experience using Openbay, and to find out what keeps […]

June 1, 2015 More