Customer Stories 71
To celebrate National Car Care Month, Openbay has hosted a photo contest – #CarCareBoss – asking people to submit photos proving how well they maintain their vehicles. We caught up with Vincent, our first winner, who posted his #CarCareBoss photo (below) on Instagram, to talk about his cars. Where do you live and what do you drive? I live […]
Our latest user story comes from someone who had left a glowing review of United Alignment Tire Center, an Openbay Recommended service center online. We gave Matt a call to ask more about how it went. Where are you from and what do you drive? I live in Burbank, California and drive a 2003 Honda […]
In the latest edition of Openbay user stories, we spoke with Vishal, a Ford software engineer who was glad to discover that our online marketplace for auto repair even existed. Here’s how his experience went, booking an oil change, tire rotation, air filter replacement and general diagnosis, for his Infiniti G37. Where do you live […]
Where do you live and what do you drive? I live in Arlington Heights, IL and I drive a 2005 Jeep Grand Cherokee. How did you find Openbay? I happened to catch a news story on ABC news [Ways to Save and Keep an Aging Car Safe] about a family looking for better pricing on car […]
We recently noticed an old review left for an auto repair shop on Openbay. It inspired us to pick up the phone to speak with Lisa F., who’d left the review. This was her second time booking vehicle maintenance with Openbay. Here, she explains what the shop did well, and why she’ll continue booking service […]
What do Bob, Jordan, Kushal, Lawton and Precia have in common? They all tried Openbay for the first time in 2015, and shared their experiences with the Openbay blog. Here are a few quotes from their interviews: Read each of their stories via the links above, and when you’re ready to book automotive repair or […]
Here at Openbay, we love to catch up with our owners to hear about their experiences booking auto repair service with us. While Lawton S. might not have realized it, he was experiencing some of Openbay’s latest product developments. His service request caught our eye for three reasons: He’d received an estimate through Openbay for […]
In the latest series of Openbay-user stories, we speak with Kushal J., whom we discovered after he completed a survey about using Openbay. How did you hear about Openbay? I’m getting my MBA at Babson, here in Boston, and one of my classmates is Mike, who works at Openbay. [Mike L. is one of Openbay’s […]
Here at Openbay, we survey every member who completes a vehicle service. We’re always curious to know what went well, what they really loved, and what we can do to improve our user experience. We followed up with Precia C., who lives in Atlanta, to find out how her first time using Openbay went, how […]
Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]
Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
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