Customer Stories 75
Meet Michael: Six-Time Openbay User from Atlanta
Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a […]
Have a few minutes? Openbay would love your feedback.
Openbay has hundreds of blogs, covering a range of topics, from teaching your teen to drive, to how to change a tire, and what a 100K-mile service should cost. But now, we need to call in the experts – YOU. We want your feedback – what do you want to read about, and how do […]
Meet Maggie: Openbay’s “Car Care Boss” Winner
To celebrate National Car Care Month, Openbay hosted a photo contest, picking two winners who proved their #CarCareBoss status. Vincent was our first winner, and here’s Maggie, the second and final winner of $200 toward auto repair and maintenance on Openbay. Her car has had some odd issues, so she already knows what she wants to […]
Meet Laurie: Chicago-based Honda CR-V Driver
We love reading through reviews of Openbay, and reviews of the auto-repair shops where users are having their vehicles repaired. Here’s a story from Lauri, a first-time Openbay user, who explains why she’s been referring the online marketplace to friends. Where do you live and what do you drive? I live in Chicago, Illinois, and […]
This "Car Care Boss" Won $200
To celebrate National Car Care Month, Openbay has hosted a photo contest – #CarCareBoss – asking people to submit photos proving how well they maintain their vehicles. We caught up with Vincent, our first winner, who posted his #CarCareBoss photo (below) on Instagram, to talk about his cars. Where do you live and what do you drive? I […]
Meet Matthew: Best Car Repair Experience Ever
Our latest user story comes from someone who had left a glowing review of United Alignment Tire Center, an Openbay Recommended service center online. We gave Matt a call to ask more about how it went. Where are you from and what do you drive? I live in Burbank, California and drive a 2003 Honda […]
Meet Vishal: First Time Openbay User
In the latest edition of Openbay user stories, we spoke with Vishal, a Ford software engineer who was glad to discover that our online marketplace for auto repair even existed. Here’s how his experience went, booking an oil change, tire rotation, air filter replacement and general diagnosis, for his Infiniti G37. Where do you live […]
Meet Matt: An Experience Beyond Expectations
Where do you live and what do you drive? I live in Arlington Heights, IL and I drive a 2005 Jeep Grand Cherokee. How did you find Openbay? I happened to catch a news story on ABC news [Ways to Save and Keep an Aging Car Safe] about a family looking for better pricing on […]
Meet Lisa: Openbay Takes The Guesswork out of Booking Service
We recently noticed an old review left for an auto repair shop on Openbay. It inspired us to pick up the phone to speak with Lisa F., who’d left the review. This was her second time booking vehicle maintenance with Openbay. Here, she explains what the shop did well, and why she’ll continue booking service […]
Openbay Customer Stories from 2015
What do Bob, Jordan, Kushal, Lawton and Precia have in common? They all tried Openbay for the first time in 2015, and shared their experiences with the Openbay blog. Here are a few quotes from their interviews: Read each of their stories via the links above, and when you’re ready to book automotive repair or maintenance […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.