Customer Stories 73
I recently bought a 15-year old car. Buying an old car, especially one that old, isn’t something I would usually consider, but this car ended up being the perfect fit for me. Check out these tips to see if you can find a hidden treasure of your own. Tips to Buying an Old Car Recently, my […]
Car trouble can be stressful — there’s nothing like the dreaded check-engine light haunting you, without any further explanation of what needs to be done to fix your car. Openbay recently received a service request from a driver whose illuminated ABS light allegedly triggered a food binge, or at least an excuse to have some fun filling in the […]
Here’s a firsthand account of someone who had put diesel in a gas engine, what happened, and what the services cost to fix the issue. Word to the wise: don’t zone out while gassing your vehicle; putting diesel in a gas car is an expensive mistake. Diesel in Gas Engine = Stranded One day, I received […]
Tuan is co-founder of philo, and had recently moved from Boston to San Francisco. When his car needed service, Tuan weighed his options, and tried Openbay’s auto-repair marketplace to book service with Chow’s Automotive. We gave Tuan a call to learn more. Here’s how it went. Where do you live and what do you drive? I live in San Francisco […]
Here’s Stephanie, from Arlington, Texas. She’d needed her PT Cruiser repaired, and found Openbay via Allstate, her insurance company. Where do you live and what do you drive? I live in Arlington, TX and drive a 2007 PT Cruiser. How did you find Openbay? I’ve had Allstate for a little over a year, and didn’t […]
At Openbay, we like to speak with our customers to get a better understanding of the user experience. This week, we caught up with John about his recent service at Verdugo Tire & Auto. Where do you live and what do you drive? I live in Houston, TX, but had booked the service on my daughter’s car […]
A while back, our CEO received a message from a new Openbay user, who said the experience was “hassle free to say the least.” We thought Meghashyam’s email message, the rest of which is shown below, was too good to be true, so we arranged a time to talk about how his story of booking car […]
Every time an Openbay user completes a service request, we send a survey to determine what we’re doing well and what needs improvement. Jai, a new user, had complimented Openbay for its “awesome concierge service” and said his shop had done “quick and quality work,” so we called to hear more about his first time […]
Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a 2009 […]
Openbay has hundreds of blogs, covering a range of topics, from teaching your teen to drive, to how to change a tire, and what a 100K-mile service should cost. But now, we need to call in the experts – YOU. We want your feedback – what do you want to read about, and how do […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
Address: 10 Canal Park, Cambridge, MA 02141
Email: [email protected]