How do you keep a multi-generational tire and automotive service business positioned for lasting growth? This was the opportunity Ryan Sullivan, Owner and President of Sullivan’s Tire Pros […]
Car Tech / Openbay News / Press / Service Center Resources
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Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, […]
Customer Stories / Openbay / Openbay News
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Meet Andrew, NYC Porsche Owner Looking For a Better Repair Solution
We caught up with Andrew after he completed not one, but two services through Openbay in one week. We were happy to hear that we exceeded his expectations, […]
Customer Stories / Openbay News
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Meet Erika, "Truly Loved" using Openbay for her Repair in LA
A faulty alternator led to Erika’s car becoming inoperable. She needed to get her car fixed right away and came across Openbay online. Without hesitation, she put Openbay to the […]
Service Center Resources
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Auto Repair Shops: How to Increase Customer Loyalty, Part II
Here’s the second part in our series about increasing customer loyalty in auto-repair shops. Customers often spend hundreds of dollars at their auto-repair shops, and if you’re smart, you’ll […]
Service Center Resources
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How to Increase Customer Loyalty: Know What You’re Doing Wrong
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be […]
Service Center Resources
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8 Ways to Increase Customer Satisfaction In Your Auto-Repair Business
Just a few years ago, mechanics got their business the old fashioned way – by word of mouth. Nowadays, the internet is flooded with directory services, customer ratings […]
Service Center Resources
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Secret Sauce for New Openbay Service Provider’s Success is Revealed, After 3,000-Mile Journey
The Openbay office was abuzz last night when Big Mike, in partner development, received a small package in the mail. It had traveled nearly 3,000 miles, from Chino, […]
Service Center Resources
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7 Useful Sites for Auto Repair Shops to Know & Grow Business
7 Useful Sites for Auto Repair Shops to Know & Grow Business If you’re an automotive service professional, chances are you’re always looking for ways to grow your […]