Automotive Repair 20
Part III: Automotive Service Businesses Need to Shift Into Digital Gear to Accelerate Business Growth
Written for automotive service businesses. Part III of a Multi-Part series. Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]
Part II: Another Tool to Consider for your Automotive Service’s Customer Acquisition Toolbox
Written for automotive service businesses. Part II of a Multi-Part series. Openbay is a subscription service platform and an online marketplace that should be part of your daily business operation. Openbay focuses on delivering a frictionless and pain free end-to-end experience for drivers seeking automotive repair and service. Your business should be on the delivery […]
Stop Running to the Phone! There’s a Better Way to Get New Customers
Are you looking for an easier way to bring customers into your auto repair shop? These days, customers want quotes instantly, and they don’t have time to call around from shop to shop. Likewise, many shop owners are tired of wasting time on the phone, generating quotes for someone who may never come in. It’s important […]
How to Choose an Honest Auto Repair Shop: 3 Tips
The auto repair industry is just like any other. It’s full of honest, hard working people making a living at what they do best. But unfortunately, just like any other business, there are bad apples who make the rest look bad. If you’ve ever been burned by an unscrupulous auto mechanic, you’re probably gun shy every time the […]
Openbay Customer Stories from 2015
What do Bob, Jordan, Kushal, Lawton and Precia have in common? They all tried Openbay for the first time in 2015, and shared their experiences with the Openbay blog. Here are a few quotes from their interviews: Read each of their stories via the links above, and when you’re ready to book automotive repair or maintenance […]
Openbay is Accredited by the Better Business Bureau
Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today. “We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair. “BBB Accreditation indicates that Openbay has […]
Check it Out: Openbay’s Dashboard Redesign!
If you’re among the lucky ones who’s booked car repair or maintenance in the last week on Openbay, you might have noticed something different about our look. What’s our secret sauce? A brand-spanking new vehicle-owner dashboard! Of course Openbay has always been mobile-optimized – especially given 87% of millennials admit “my smartphone never leaves my side, […]
America’s Most Common Concerns with Car Buying and Repair
The Consumer Federation of America (CFA) recently released its results of Americans’ Top 10 Most Common Consumer gripes. The patient folks at the CFA had to wade through a list of 281,639 complaints. That’s a lot of grumbling! We couldn’t wait to take a peek. They distilled the complaints into an easy-to-digest report, including the […]
Openbay Named an “Innovative Technology of the Year – IoT” Finalist for 18th Annual Technology Leadership Awards
July 20, 2015, Cambridge, Mass. – Openbay, the only nationwide online marketplace for auto repair and maintenance services, today announced that it has been named a finalist in the Innovative Technology of the Year – Internet of Things for the 2015 Mass Technology Leadership Council (MassTLC) Technology Leadership Awards. Openbay’s new IoT platform, OpenbayConnect, announced […]
Essential Winter Driving Tips – Stay Safe in the Snow & Cold
As many of us head off for the upcoming holidays, winter storms could bring dicey conditions on the roads. Know how to drive properly in the snow to keep yourself, your passengers and fellow drivers safe. Winter Driving Tips 1. Drive Slowly This seems like the most obvious of safety tips but it is one […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.