Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry 

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft. […]

May 28, 2020 More
 

Openbay Otis Product Update: Customer Facing, Real-Time Information Banner

The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: Otis Banner Feature In parallel, Openbay Otis customers were able to deploy a newly released feature highlighting important announcements from the business via a fixed display banner atop of […]

May 27, 2020 More
 

Summer Travel: 5 Steps to Get Your Car Ready in the Age of COVID-19

School is out, states and cities are starting to open up, and we are all ready for a summer vacation.  After all, don’t you think we deserve it after everything our country has been going through in the last few months?  Summer travel will be different, though, that’s for sure.  When you’re ready to get […]

May 22, 2020 More
 

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS (Short Message Service) text messages are sent each day in the U.S. (SMSeagle). Now, more than ever, text messaging is the preferred way to communicate as consumers […]

May 14, 2020 More
 

Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets

 Press release Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets The Openbay marketplace app is designed for vehicle owners to discover local automotive service businesses, receive personalized service estimates, book service appointments, process payment for services and maintain vehicle service records Cambridge, MA — […]

May 7, 2020 More
 

Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO

What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]

May 6, 2020 More
 

Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted

Predicting an Unprecedented 65% Drop In Total Vehicle Miles Traveled in U.S. for March 2020 – How Automotive Services Are Impacted As the COVID-19 pandemic hit U.S. soil early this year and as states went into shelter-in-place, many businesses implemented a work-from-home policy. Non-essential travel was discouraged by local towns, cities, and states. Additionally, the […]

May 1, 2020 More
 

Podcast: Ratchet+Wrench Interviews Openbay CEO to Discuss Partnerships, Modern Day Consumers and Online Chat Platforms

Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service […]

April 29, 2020 More
 

6 Best Practices Implemented by Automotive Service Center Leaders on Openbay During COVID-19 – Touchless Auto Repair and Service

Vehicle owners in need of car repair may be hesitating to move forward these days due to concerns about health and safety. When they are ready for service, they can be assured local auto repair businesses are going the extra mile to ensure customers and employees are healthy and safe. Openbay recently surveyed their top […]

April 28, 2020 More
 

March 2020: Automotive Services Marketplace Experiences Online User Growth, Top 10 automotive repair and service requested on Openbay

March 2020: Automotive Services Marketplace Experiences Online User Growth, Top 10 automotive repair and service requested on Openbay Leading up to and during the month of March 2020, many of us in the U.S. experienced events that may change the course of daily life from this day forward due to the global outbreak of COVID-19. […]

April 27, 2020 More