Got a p0420 Code? You May Need an Oxygen Sensor Or You May Need Something Else Entirely

When check engine lights are scanned, a p0420 code is a very common result. It’s actually a generic code, meaning it can be thrown from any vehicle after 1996. Commonly, people think the p0420 code indicates that the oxygen sensors need to be replaced, but that’s definitely not always the case. p0420 Code: Time to Replace […]

July 7, 2020 More
 

100,000 Mile Service – What’s the Cost?

Let’s say you own a six, seven, eight-year “young” car. Your odometer reads between 100,000 – 120,000 miles. Your dash is illuminated with a wrench or a display that says “Service.” Your car’s telling you it’s time for service, but you’re not sure what’s involved in a typical 100,000 mile service checklist. Service indicators at […]

July 1, 2020 More
 

Aspen Auto Clinic Uses an Advanced Online Chat Platform to Increase Customer Loyalty, Car Count and Average Automotive Repair Orders

How do you make a multi-award winning automotive service business even better? By improving the way it interacts with people online and through its website. The team at Aspen Auto Clinic turned to Openbay Otis, an advanced online chat platform for automotive service business websites. Otis instantly engages website visitors in 2-way chat-like conversations. Otis […]

June 22, 2020 More
 

Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services

Press release Openbay Rolls Out Automotive Service Industry’s First Online Chat Platform Featuring a Tire Catalog and Automotive Services Advanced Chat Platform Aligns Automotive Aftermarket Businesses with Shopping Behavior of the New Digital-First Consumer Cambridge, MA — (BUSINESS WIRE) June 17, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced […]

June 17, 2020 More
 

Sullivan’s Tire Pros & Auto Service Uses Advanced Online Chat Technology to Keep a 70-Year-Old Business Thriving

How do you keep a multi-generational tire and automotive service business positioned for lasting growth? This was the opportunity Ryan Sullivan, Owner and President of Sullivan’s Tire Pros & Auto Service in Seaside, CA considered when he returned to the family business from a successful career in the technology industry. The answer: use the latest […]

June 3, 2020 More
 

Openbay Otis Integrates with TireShop by Freedomsoft Making Online Self-Service Appointment Booking Available for the Automotive Service Industry 

Press release Automotive service booking from advanced online chat platform allows customers to book service and receive appointment confirmation instantly and automatically Cambridge, MA — (BUSINESS WIRE) May 28, 2020 — Openbay, Inc. an industry-leading automotive service marketplace and SaaS company, today announced integration between its AI-powered online chat platform, Otis, and TireShop by Freedomsoft. […]

May 28, 2020 More
 

Openbay Otis Product Update: Customer Facing, Real-Time Information Banner

The automotive service industry responded quickly to the COVID-19 pandemic. Swift actions included servicing vehicles by implementing contact-free auto repair and service to ensure customer and employee safety. NEW: Otis Banner Feature In parallel, Openbay Otis customers were able to deploy a newly released feature highlighting important announcements from the business via a fixed display banner atop of […]

May 27, 2020 More
 

Summer Travel: 5 Steps to Get Your Car Ready in the Age of COVID-19

School is out, states and cities are starting to open up, and we are all ready for a summer vacation.  After all, don’t you think we deserve it after everything our country has been going through in the last few months?  Summer travel will be different, though, that’s for sure.  When you’re ready to get […]

May 22, 2020 More
 

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service

How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS (Short Message Service) text messages are sent each day in the U.S. (SMSeagle). Now, more than ever, text messaging is the preferred way to communicate as consumers […]

May 14, 2020 More
 

Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets

 Press release Openbay Unveils New Automotive Service and Repair Marketplace App with Contactless Payment Processing for Consumers and Business Fleets The Openbay marketplace app is designed for vehicle owners to discover local automotive service businesses, receive personalized service estimates, book service appointments, process payment for services and maintain vehicle service records Cambridge, MA — […]

May 7, 2020 More