13 Reasons to Become an Auto Mechanic
This morning, we caught a LinkedIn post by Tony Molla, the VP of the Automotive Service Association (ASA). He was disturbed by a video posted by a local United Way chapter, where a cartoon depicted a kid who was forced to choose a career in auto repair because he had no other option. We agree: […]
Best Driving Advice We Ever Got
It’s National Teen Driver Safety Week, and Michelin has launched a “Beyond the Driving Test” campaign to encourage everyone to share the best driving advice they ever got with the #SharingSafety hashtag. Why is this campaign important? Automobile accidents are the No. 1 killer of teens in America, with more than 5,000 deaths each year […]
Openbay Covered in Wired Magazine
Head to the news stand to pick up the October issue of Wired magazine – page 85 features apps fit for a car trip, suggesting you “let your phone ride shotgun, where it can make sure you see more sights and hit fewer roadblocks.” Openbay is included in the road-trip app roundup. David Pierce writes this […]
Love Cars? No Need to “Turn a Wrench” to Thrive in the Auto-Care Industry
Here at Openbay, we’re car fans. We love driving them, dreaming about them and watching car movies. Working in the automotive aftermarket service industry, we’re lucky to do what we love – help to keep everyone’s wheels in great shape, so they can get back on the road and enjoy life. If you’re a car […]
Signs You Need to Replace Your Exhaust Manifold
A call from your mechanic, saying you need an exhaust manifold, might just leave you exhausted (we couldn’t resist!). It’s a big, expensive part, and it isn’t cheap to fix. On top of that, you don’t even know what it is! Good news: we can help with that last bit. Here’s a quick rundown on […]
Openbay is Accredited by the Better Business Bureau
Cambridge, MA – September 10, 2015 – Openbay announced its Better Business Bureau Accreditation today. “We’re pleased to be a BBB Accredited Business because it signifies our commitment to customer service, reliability and trust,” said Rob Infantino, founder & CEO of Openbay, the award-winning online marketplace for auto repair. “BBB Accreditation indicates that Openbay has […]
Check it Out: Openbay’s Dashboard Redesign!
If you’re among the lucky ones who’s booked car repair or maintenance in the last week on Openbay, you might have noticed something different about our look. What’s our secret sauce? A brand-spanking new vehicle-owner dashboard! Of course Openbay has always been mobile-optimized – especially given 87% of millennials admit “my smartphone never leaves my side, […]
What’s Next for Connected Car Technology?
We just got back from a Connected Car Meetup, hosted by Vinli and KPMG. They talked about how close we are to the Jetsons, why Apple is the new Lexus, how even jalopy drivers can enjoy the latest technology. The Connected Car conversation was led by the following: Leila Shin, Directory of Strategy at KMPG’s […]
Meet Bob: It’s All About the Superior Customer Service
Each time an Openbay customer submits a request for auto repair, Openbay’s founder & CEO, Rob Infantino requests feedback. Rob reads every email, eager for the feedback to improve how Openbay works and is perceived by its users on both sides of our online marketplace, composed of vehicle owners and automotive service providers. This week, we […]
Survey Says: Worthless vs. Useful Vehicle Technology
Are you the kind of person who has an iPhone, but who’s never tried working with Siri? Maybe you’re also the type to drive a snazzy new connected car, but who will leave the technology idle. Despite the fact that many of us are regulating our home temperature with Nest, or hopping around town in […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.