Chris Duke is creator, executive producer and host of Motorz TV, a show focused on automotive improvement. Duke is not a certified mechanic, has never worked in a […]
Customer Stories
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Meet Bernard, San Francisco Customer Uses Openbay for Third Time
We caught up with San Francisco customer, Bernard, after completing his third service through Openbay. Here’s his take, and why he keeps coming back for all of his […]
Service Center Resources
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Did You Know: How to Become an Openbay-Recommended Shop
Service providers are sometimes so busy managing the comings and goings and fixings of vehicles that it’s easy to forget what a pain in the neck it can be […]
Service Center Resources
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Auto Repair Shops: How to Increase Customer Loyalty, Part II
Here’s the second part in our series about increasing customer loyalty in auto-repair shops. Customers often spend hundreds of dollars at their auto-repair shops, and if you’re smart, you’ll […]
Customer Stories
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Meet Maiwand, Who Booked Car Repair in Chicago through Openbay
We caught up with Maiwand, a customer that used Openbay to get car repair in Chicago, to get the scoop on his recent car repair at Sunset Automotive. […]
Service Center Resources
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How to Increase Customer Loyalty: Know What You’re Doing Wrong
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be […]
Car Care / Teen Drivers
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National Boyfriend Day: Desperately Seeking a Mechanic Boyfriend?
The Twitterverse has just brought it to our attention that today is National Boyfriend Day. Apparently that’s an excuse to celebrate boyfriends of the romantic and platonic variety. […]
Customer Stories
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Meet Oliver, Who’s Used Openbay Many Times to Book Car Repair in Atlanta
This Openbay customer has now used the site to book car repair in Atlanta three times! He’s used it primarily for maintenance on his Scion. We caught up with Oliver […]
Car Care
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How This Millionaire Athlete Got Revenge for a Bad Car Repair Experience
Almost every driver has had a bad car repair experience. Whether that’s dealing with an unscrupulous mechanic making bad recommendations, or charging too much, it’s very frustrating. Celebs […]