Meet Stephanie: This Arlington, Texas Driver Found Openbay via Allstate
Here’s Stephanie, from Arlington, Texas. She’d needed her PT Cruiser repaired, and found Openbay via Allstate, her insurance company. Where do you live and what do you drive? I live in Arlington, TX and drive a 2007 PT Cruiser. How did you find Openbay? I’ve had Allstate for a little over a year, and didn’t […]
Meet John, Who Found Same-Day Auto Repair While Visiting L.A.
At Openbay, we like to speak with our customers to get a better understanding of the user experience. This week, we caught up with John about his recent service at Verdugo Tire & Auto. Where do you live and what do you drive? I live in Houston, TX, but had booked the service on my daughter’s car […]
Meet Meghashyam: Booking Car Repair the Silicon Valley Way – Found out About Openbay through Allstate Insurance
A while back, our CEO received a message from a new Openbay user, who said the experience was “hassle free to say the least.” We thought Meghashyam’s email message, the rest of which is shown below, was too good to be true, so we arranged a time to talk about how his story of booking […]
Creating a Library for Gear Heads: DIYAuto
These days, cars are increasingly complex — for years, many have more than 100 million lines of code — and drivers are less inclined to fiddle with them, instead opting to book service with a professional auto technician. (If that’s what you need, you know where to do it!) Some folks, however, are up for the […]
Meet Jai, in Santa Clara, Who Explains What Sets Openbay Apart
Every time an Openbay user completes a service request, we send a survey to determine what we’re doing well and what needs improvement. Jai, a new user, had complimented Openbay for its “awesome concierge service” and said his shop had done “quick and quality work,” so we called to hear more about his first time […]
Meet Michael: Six-Time Openbay User from Atlanta
Here at Openbay, we survey our users after they complete a service request. Michael, in Atlanta, had great things to say, so we got in touch to learn about his experience booking his sixth service with us. Where do you live and what do you drive? I live in Atlanta, GA and drive a […]
Exciting News — Allstate Teams Up with Openbay
Openbay has teamed up with Allstate Insurance to provide auto repair and maintenance services to Allstate policyholders and visitors to Allstate.com, and users of the Allstate mobile and Drivewise apps. Users may book service appointments ranging from routine maintenance — such as oil changes, brake service, new tires and resolving a check-engine light — to […]
Have a few minutes? Openbay would love your feedback.
Openbay has hundreds of blogs, covering a range of topics, from teaching your teen to drive, to how to change a tire, and what a 100K-mile service should cost. But now, we need to call in the experts – YOU. We want your feedback – what do you want to read about, and how do […]
Wisdom from the Auto Care Association’s YANG Leadership Conference
We’ve just returned from the Auto Care Association’s Spring Leadership Days conference in Bonita Springs, FL. The event attracts industry leaders who address trends, issues and goals for the coming year. Following the Spring Leadership Days was the Young Auto Care Network Group (YANG) Leadership Conference, a series of panels and speeches from some of the […]
Meet Maggie: Openbay’s “Car Care Boss” Winner
To celebrate National Car Care Month, Openbay hosted a photo contest, picking two winners who proved their #CarCareBoss status. Vincent was our first winner, and here’s Maggie, the second and final winner of $200 toward auto repair and maintenance on Openbay. Her car has had some odd issues, so she already knows what she wants to […]
Openbay
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.