Automotive maintenance and repair is designated an essential business; Lyft drivers can access service in over 50 markets with Openbay During these unprecedented times, rideshare drivers still need to keep their vehicles running, and automotive maintenance and repair facilities have been designated to be an essential service by the government. Lyft drivers who are in […]
Automotive service businesses must adapt new online technologies to increase new consumer acquisition and to grow revenue. From today forward, the way consumers will search for and select automotive services has changed. It’s a ‘digital first’ approach matching the always-on and always online lifestyle of the modern day consumer. These consumers have high expectations when […]
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting. G.L. Moore Tire Pros & Automotive, Inc. was established in 1971 […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
Is Your Car Safe to Drive? The first car accident in the U.S. happened in Ohio City, Ohio, in 1891. It involved a single-cylinder gas-powered automobile and a tree root. The driver hit the root, lost control of the car, and crashed into a hitching post for horses. Fortunately, nobody was hurt, but it brings […]
Total Vehicle Miles Traveled in the U.S. and Top 7 Automotive Services Requested on Openbay During January 2020
Total vehicle miles traveled (VMT) by U.S. drivers for the month of January 2020 continued its historical downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely continue through February 2020 based on historical trends. VMT for the month of January is estimated […]
Lyft Rewards Drivers Can Convert Points into Openbay Credits for Automotive Repair and Maintenance Services Cambridge, MA (January 16, 2020) – Openbay, the award-winning marketplace for auto repair and provider of SaaS solutions for the automotive services industry, is expanding its partnership with Lyft. Lyft drivers in markets where Lyft Rewards is available can now […]
Do you own one of the 8.3 million Honda Civics that have been sold in America since 1972? More specifically, do you own a Honda Civic DX, LX, HF, EX, EX-L, or Si that is nearing the 100,000-mile mark? If you do, you’re not alone. Civics just don’t die. Properly maintained you can get 250,000 […]
Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.