“Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, […]
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Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)
Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings […]
Customer Stories / Openbay
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’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue
“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better […]
Openbay / Openbay News
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News: Update to Lyft Driver Experience for Auto Repair and Service on Openbay Marketplace
Openbay updated the Lyft driver experience on its e-commerce automotive marketplace for repair and service. As Lyft drivers return to serving the transportation needs of Lyft customers post-covid, […]
Automotive Business Technology / Customer Stories / Openbay
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Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
Industry News / Openbay / Openbay News / Press
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News: Openbay Web Platform Set the Benchmark for Convenient Automotive Repair and Service
Openbay Web Platform Set the Benchmark for Convenient Automotive Repair and Service Vehicle owners who download, book, and complete a service using the new iOS app will receive […]
Industry News / Openbay / Openbay News / Press
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News: Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry
Openbay Unveils New Website to Better Showcase Features and Benefits of the Intelligent, Automated Chat and Messaging Platform for Automotive Service Industry Cambridge, MA – March 1, 2021 […]
Industry News / Openbay / Openbay News / Press
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News: Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency
Openbay Intelligent Chat and Messaging Platform Integrates with Shop Boss Auto Repair Shop Management Software Driving Service Revenue and Shop Efficiency Combined solution helps convert more online […]
Car Care / Customer Stories / Openbay / Openbay Benefits / Openbay News / Repair Services
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Find a Mechanic That You Love! Openbay Plays Matchmaker for Vehicle Owners on Valentine’s Day
Valentine’s Day is a day to show the ones you love how much you appreciate them. But, this Holiday doesn’t have to be just for those in a relationship. […]