Hold the Phone: It’s Time to Offer Better Ways to Communicate with Customers

Today’s consumers want to text, not call. It’s time for automotive service businesses to adapt. When faced with having to call customer service, it’s a safe bet that most people dread the prospect, or avoid it altogether. Companies have sought ways to better meet the demands of their customers in this regard, making their service […]

September 24, 2019 More
 

What To Do If You Run Out of Gas

Running out of gas in the middle of nowhere is among drivers’ biggest fears, and it’s also one of the easiest things to prevent. If you have run out of gas, these tips could mean the difference between having to cancel your plans and arriving safely to your destination – albeit a little late. What […]

September 22, 2019 More
 

Smart Cities: What Are They and How Will They Shape How We Live?

Smart City: The Future of Urban Living Building “raincoats” that provide cover from cold weather and rain then open up in warm temperatures? Heated sidewalks that reduce ice and snow? These cutting-edge innovations all revolve around one idea: building tomorrow’s “smart city.”   Also referred to as Cyberville, smart cities are popping up all across the […]

September 12, 2019 More
 

How Shadetree Automotive Keeps the Spirit of the Good Ol’ Days Alive with a Modern Twist

Shadetree Automotive Quick Facts Family owned and operated by the Lambert family since 1994 Single location in Layton, UT  Free shuttle service, free loaner cars, free 24 hr towing with repairs Keeping the Spirit of the Good Ol’ Days Alive A “Shadetree Mechanic” referred to your local Mr. Fix-It hobbyist who worked on family member’s, […]

September 11, 2019 More
 

How to Get Instant Auto Repair Quotes Online

Openbay recently updated its mobile app (pictured above). Instant Online Car Repair Quotes: Just a Few Clicks Away The first nationwide Yellow Pages advertising campaign encouraged anyone looking for a product or service to “let your fingers do the walking. Shop the Yellow Pages way.” The days of Yellow Pages may be long gone, but […]

September 9, 2019 More
 

Everything’s Bigger in Texas, Including the Risk of an Accident: All the U.S. Cities with the Worst Drivers

Everything’s Bigger in Texas, Including the Risk of an Accident Do you live or work in Dallas, TX? If so, you might be interested to learn that every morning you drive to work you are cruising along on some of the riskiest roads in the country. Allstate analyzed car accident records for a two-year period […]

August 29, 2019 More
 

What You Need to Know About Your Car’s AC: Repairing it, Maintaining it and Saving Money

Well, it’s official. NOAA announced that July 2019 was the hottest July ever on record not only in the U.S. but globally. If you can’t stand the heat or your life seems to be ruled by Murphy’s Law (anything that can go wrong will go wrong), you’ll want to hear our tips on maintaining your […]

August 27, 2019 1 More
 

Billions in Delayed Repairs is a Big Problem for Drivers and a Big Opportunity for the Automotive Aftermarket

IMR Inc. and the Auto Care Factbook 2020 just released some staggering survey results that vehicle owners and repair shops need to know. Out of the 100,000 American households surveyed who own more than 170,000 vehicles, results show that approximately $24.9 billion in necessary repairs or maintenance are being purposefully delayed.  Players in the automotive aftermarket industry, […]

August 20, 2019 More
 

Let’s Get Social: How to Grow Your Auto Repair Shop’s Social Media Presence

In the twenty first century, it’s no surprise that most of your customers are spending a majority of their time on social media. Contrary to popular belief, social media is not all about posting your latest selfie or showing off your tropical vacation. More than 1 in 3 internet users say they go to social networks […]

August 14, 2019 More
 

Here’s Why This State Farm Customer Thinks Joining Openbay is a “No-Brainer”

Donna Vetter loves her 2006 Jeep Wrangler, and wants to give it the best care possible. So when she received an email from her State Farm insurance agent with a simple way to book maintenance for her Jeep AND earn rewards, Donna hopped on the opportunity.  State Farm, the largest auto-insurer in the U.S, teamed […]

August 9, 2019 More