Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust

Show, Don’t Tell: The Power of Video in Gaining Your Customers Trust “There are two big issues in the [automotive] industry right now: how to attract more qualified people and COI. We all talk about return on investment, or ROI, but the progressive state of mind is just as important, and missing that means the […]

June 20, 2019 More
 

It’s Summertime and the Living is Easy for Adirondack Tire & Service with the Help of Artificial Intelligence

With the largest tire inventory in the Northeast and 12 locations serving New York and Vermont, one would think there is little time for kicking back and relaxing at Adirondack Tire & Service. But with the help of machine learning, natural language processing and conversational artificial intelligence, Adirondack employees are seeing a reduction in administrative workload AND an […]

June 19, 2019 More
 

Automotive News Fixed Ops Journal: Artificial intelligence supports work of dealership service advisers

June 16, 2019 Artificial intelligence supports work of dealership service advisers Alysha Webb Visit the service drive at Volkswagen Pasadena in suburban Los Angeles, and you will likely be approached by one of the dealership’s five service advisers. But if it’s a busy day, you can check in with one of the virtual advisers at […]

June 18, 2019 More
 

How to Spot a Top-Notch Auto Shop

When it comes time to have your vehicle serviced, it’s completely normal to experience a myriad of emotions. There is often confusion over what to repair, anxiety about getting the job done right and fear that you will go to the wrong mechanic. You aren’t alone in your quest to find the right auto repair […]

June 11, 2019 1 More
 

Did Millennials Kill American Car Culture?

It’s been a rite of passage for generations: the American 16th birthday means getting your own car, allowing you freedom right when you’re starting to ache for it the most. It’s a symbol of independence and a taste of adulthood, the first real signal that childhood is in your rearview mirror and your whole adult […]

June 10, 2019 More
 

Summer Traffic Hacks That Everyone Will Benefit from Knowing

[vc_row][vc_column][vc_column_text]Quick Facts: Americans drive, on average, the least during winter months (January through March) at 25.7 miles daily; they drive the most during the summer months (July through September) at 30.6 miles daily. [AAA Foundation for Traffic Safety] By easing into a stop, rather than slamming on the pedal, you’ll extend the life of your […]

June 7, 2019 More
 

Getting Drafted Was “The Best Thing That Could Have Happened” for Barry Steinberg, Owner of Direct Tire & Auto Service

Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New […]

May 23, 2019 More
 

From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago

From Air Force to Auto Repair: Jason Brennan’s Journey to Owning One of the Top Shops in the South Suburbs of Chicago Many veterans have trouble re-assimilating into their civilian life and into the private sector upon return. Luckily for Jason Brennan, owner of Fine Tune Automotive, he had a passion for fixing things starting […]

May 22, 2019 More
 

Safer Mobility Starts on School Playgrounds: Empowering the Next Generation of Pedestrians

From Headlines to Legislation to the Streets On Good Friday in Washington, DC, a longtime cycling activist was struck and killed by a man driving a stolen van at more than twice the posted speed limit. David Salovesh, a well-known advocate for protected bike lanes and safer streets, was the first cyclist killed in Metro […]

May 21, 2019 More
 

Is Your City’s Transportation Network Vulnerable to a Cyberattack?

It seems like you can’t go a day without seeing another headline related to a dramatic cybersecurity breach. You may even feel desensitized to them, taking the “that will never happen to me” mentality. But the truth is, it can happen to anyone, anywhere at anytime. In fact,  there are 1.46 billion data breaches each […]

May 14, 2019 More