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Openbay Debuts On-Demand Roadside Assistance

Openbay Roadside assistance on demand

Big news today:  Openbay now offers on-demand Roadside Assistance, now available on its mobile platform.
A nationwide network of roadside assistance can now be dispatched at the touch of a button for common breakdowns due to a dead battery, flat tire, lockout, need for fuel delivery, or for vehicles that need a tow due to inoperability or that were involved in a collision.
Openbay Roadside No Fee
Openbay Roadside Assistance operates on a pay-per-use basis, delivering the nearest, best-equipped service vehicle and dispatching it to the consumer’s location. Users pay for the actual service delivered at the time of need; there’s no annual membership subscription or fee to add family members.

“Consumers are holding onto their vehicles a lot longer, thanks to higher quality parts and service. Nearly 60% of the vehicles on the road are more than nine-years old, and more likely to require roadside service than newer vehicles,” said Rob Infantino, founder and CEO of Openbay. “Now, Openbay combines the convenience of on-demand roadside with our auto-repair marketplace, delivering speed and removing hassle from car-care, and meeting the expectations consumers have with today’s online and on-demand services.”
Roadside Rob Quote
How it Works

  • Openbay users submit a request for service via the Openbay mobile app.
  • Using GPS, the user’s exact location is determined and validated by the user. For tow requests, the user enters the final destination of vehicle, which generates a fixed price based on mileage.
  • Users are required to select and then enter their preferred payment method; credit card, debit card or Apple Pay.
  • Openbay provides a summary of the services requested prior to booking.
  • Using a proximity-based dispatch system, the nearest and best-equipped service vehicle is notified with all the detail on the service.
  • Once the service vehicle is dispatched, the user will receive a confirmation text message with the estimated time of arrival and information on the provider.
  • Upon service completion, Openbay processes payment.

Openbay_RoadsideAssistance_roadside
Flat-rate pricing for roadside assistance starts at $64.95 and towing services start at $79.95 for up to five miles, with tiered pricing for additional miles. Openbay Roadside Assistance is currently available within Openbay’s iOS mobile app.

Jun 8, 2016Openbay Staff
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June 8, 2016 Openbay News app, cars, driving, emergency, help, ios, openbay, press release, road trip, roadside
Openbay

Openbay, an award-winning online e-commerce marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.

Contact Openbay

Reach out to Openbay to learn more.

Address: 10 Canal Park, Cambridge, MA 02141

Phone: 617-398-8888

Email: [email protected]

About

Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.

Contact Openbay

To learn more about Openbay marketplace and subscription services, contact us today.

Address: 10 Canal Park, Cambridge, MA 02141

Phone: 617-398-8888

Email: [email protected]

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