Helps Automotive Service Centers Align with Today’s Online Consumers
Feb 7, 2017 – Cambridge, Mass. — Today, Openbay, the online marketplace for auto repair, announces a suite of subscription services for automotive-service centers to address challenges of acquiring and retaining customers. While today’s consumers are increasingly buying products and services online, the auto-care industry hasn’t kept pace with those users’ needs. Openbay’s new suite of services positions auto-repair businesses to engage the always-on customers anytime, and from any device, enabling them to become and remain competitive.
Openbay’s Suite of Services Includes:
1. Automated Quote Service (AQS):
Openbay Automated Quote Service generates detailed service quotes for consumers on behalf of the shop. AQS-enabled shops connect Openbay with its internal margins and labor rates to generate accurate service quotes, often immediately, and save precious employee time generating quotes via phone.
Once a quote is generated, consumers may send questions to shops, or seek clarification via Openbay messaging. Customers review the business’ ratings and reviews, location, and service and parts-warranty information before scheduling an appointment with a shop via the Openbay marketplace.
2. Service Advisor:
Connecting with Openbay:
Download OpenbayASP, the dedicated app for Automotive Service Providers: