For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be […]
Industry News / Industry Profiles / Maintenance Tips / Service Center Resources
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Meet EricTheCarGuy: from Automotive Technician to YouTube Phenomenon
Here’s EricTheCarGuy at the Ferrari garage at the Monterey Grand Prix.Image courtesy of EricTheCarGuy. If you’ve ever sought assistance online in repairing your own car, or have searched […]
Service Center Resources
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Meet Arto, an Openbay Recommended Service Provider
Arto Dermovsesian has been with Openbay since the company’s early days, and his shop, Arto’s Service Station, is an Openbay Recommended Repair Shop that has been around for 17 years. We […]
Industry News / Industry Profiles / Maintenance Tips / Service Center Resources
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Meet Lauren Fix, The Car Coach
There’s $62 billion of undone automotive maintenance each year, and Lauren “The Car Coach®” Fix is on a mission to change that. The aptly named Lauren “Fix” is […]
Industry News / Service Center Resources
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Auto Repair Industry Outlook – ACA Leadership Conference
The Auto Care Association‘s Young Auto Care Network Group, also known as YANG and its Automotive Warehouse distributors Association, AWDA, are wisely paving the way for future leaders in the […]
Industry News / Service Center Resources
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Social Media Tips for Small Businesses: Get Started Today
You know your shop needs to be on social media. After all, it’s where your customers are — 75% of adults in the U.S. who are on the […]
Industry News / Industry Profiles / Service Center Resources
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Meet Bob, Who Shares Secrets of a Successful, Half-Century-Old Business
Bonded Transmission & Auto Repair is a family business that’s been around for 55 years and has been nationally recognized as an efficient, successful business. The shop isn’t […]
Car Care / Maintenance Tips / Mechanics Advice / Service Center Resources
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Want to Bring Your Own Auto Parts to a Mechanic? Here are 5 Reasons You Shouldn’t
Looking for ways to save money on car repairs? Regularly maintaining your vehicle – think oil changes and tire rotations – is the best way for an automotive […]
Mechanics Advice / Service Center Resources
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What is a Mobile Mechanic? Profile of a Young, Boston-Area Entrepreneur
Mobile mechanics tend to do well on Openbay’s platform. This is due in large part to the convenience factor — mobile mechanics travel directly to the vehicle to fix […]