Openbay vehicle owners consider several factors when deciding whether to book service at your business, including location, ratings and reviews, amenities, and, of course, price. Today we’re going […]
Automotive Business Technology / Industry News / Openbay
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Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat
Don’t ignore a simple retention tactic: sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery […]
Automotive Business Technology / Customer Stories / Openbay
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Virtual Roundtable: How NAPA AutoCare Center Owners are Using Openbay Otis Intelligent Chat to Engage Consumers and Grow Services
Openbay sits down with NAPA AutoCare Center Business Owners Brandon Harrell and Tim Hollenshade to discuss Openbay Otis intelligent chat
Customer Stories / Industry Profiles / Openbay / Service Center Resources
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‘Staying Ahead of the Curve’: How Victory Auto Service & Glass Gains New Customers and Grows Service Bookings with Openbay marketplace
Victory Auto Service & Glass is an award-winning, family-owned and -operated automotive repair and auto glass service business based in the Minneapolis metro area. Owner and President […]
Customer Stories / Industry Profiles / Openbay / Service Center Resources
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‘Otis Creates a Personalized Experience’: How Hogan Tire & Auto Service Serves Today’s Digital Consumers Using Advanced Online Chat for Automotive Service Businesses
Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 […]
Car Care / Customer Stories / Industry Profiles / Openbay / Openbay Benefits / Openbay News / Service Center Resources
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Survey Results: 6 Ways Automotive Service Centers on Openbay Support their Local Communities
This Saturday, November 28, 2020, marks the tenth anniversary of Small Business Saturday®. First observed in 2010, American Express supports small businesses during the holiday shopping season – […]
Industry News / Industry Profiles / Openbay / Openbay News / Service Center Resources
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‘Openbay Otis Does All the Legwork’: How Sevcik’s Service Center Wins More Business through Advanced Online Chat for Automotive Service Businesses
Sevcik’s Service Center is a family-owned and operated auto repair business and NAPA AutoCare Center in College Station, TX. Founder Leon Sevcik, Jr. built his auto shop on […]
Automotive Business Technology / Customer Stories / Industry News / Industry Profiles / Openbay / Openbay News
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‘Openbay Otis Creates an Ongoing Conversation that Starts Online’: Why NAPA AutoCare Center Community Auto Uses Advanced Online Chat to Build a Website Experience that Transforms Digital-First Consumers into Long-Term Customers
Community Auto founder and President Eric Warrington understands that for most consumers the auto repair experience is stressful. That’s why he made it his company’s mission to focus […]
Automotive Business Technology / Customer Stories / Industry News / Industry Profiles / Openbay / Openbay News / Service Center Resources
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Thatcher’s Tire Pros & Auto Center Meets Current and Future Customers’ Information Needs with an Online Chat Platform Designed Specifically for the Automotive Aftermarket
Every business claims to be the best. For Thatcher’s Tire Pros & Auto Center, being the best is more than just a claim. Thatcher’s Tire Pros & Auto […]