School is out, states and cities are starting to open up, and we are all ready for a summer vacation. After all, don’t you think we deserve it after everything our country has been going through in the last few months? Summer travel will be different, though, that’s for sure. When you’re ready to get […]
How Auto Care Plus Converted a Simple Text Message into a $2,000 Automotive Service Texting is among the most simple forms of communication. Today over 6 billion SMS (Short Message Service) text messages are sent each day in the U.S. (SMSeagle). Now, more than ever, text messaging is the preferred way to communicate as consumers […]
Tire Review “What’s Treading” Podcast: AI, Machine Learning and Online Chat Platforms with Openbay CEO
What Artificial Intelligence and Machine Learning Can Bring to a Shop’s Digital Presence, and How Online Chat Platforms Can Benefit Tire Dealers and Automotive Service Businesses Openbay founder and CEO, Rob Infantino, met with Tire Review’s Madeleine Winer for a podcast conversation about artificial intelligence and machine learning in the automotive industry. They also discuss […]
Frequently Asked Questions about online chat, chatbots, and advanced chat platforms for auto repair and service shops and businesses
Frequently Asked Questions (FAQ) about online chat, chatbots, and advanced chat platforms for auto repair and service shops and businesses What is online chat for automotive repair and maintenance businesses? Online chat is software that installs on a business website and offers a way for consumers and customers to communicate with an automotive service business […]
What is online chat? What is a chatbot? And why would any automotive service business need either for their website now? Newsflash – commerce has changed. Maybe forever. The way consumers research, select and purchase goods and services has changed sharply in recent weeks. We are witnessing a major paradigm shift in consumer shopping behavior […]
How Virtual Service Advisor Otis Helps Award-Winning Turbo Tim’s Anything Automotive Go Above and Beyond for Customers
Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but […]
Top 9 automotive services requested on Openbay during February 2020, Total Vehicle Miles Traveled in U.S.
As predicted, for the month of February 2020, total vehicle miles traveled (VMT) by U.S. drivers continued a downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely flatten through March 2020 based on historical trends and any unforeseen events. VMT for the […]
Ever thought about tipping your mechanic? Here in the U.S. we tip waitstaff at restaurants, baristas when we get coffee and valets when they park our cars. Because these are common situations, we don’t think twice about tipping. What about less common situations, like when you have your car serviced? It is nice to let […]
Do you own a Honda Pilot? Specifically, do you own a Honda Pilot LX, EX, EX-L, or Touring w/RES/Navi that is approaching 100,000 miles or becoming 8 years old? If you do, congratulations! There’s something magical about seeing your odometer roll over into six-digit territory. Remember when you first got your Honda Pilot? You needed […]
Openbay Otis Introduces An Industry First: The Cutting-Edge, Interactive, Artificially Intelligent Automotive Service Advisor
OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the […]
Openbay, an award-winning online marketplace for automotive repair and services and a provider of SaaS-based solutions for the automotive care industry, is transforming the experience for automotive repair and service for consumers and the way that automotive care businesses acquire and service customers.
Reach out to Openbay to learn more.
Address: 10 Canal Park, Cambridge, MA 02141
Email: [email protected]