How to Increase Customer Loyalty: Know What You're Doing Wrong
For small businesses, customer loyalty is everything — the holy grail. Want to know why your auto-repair business’ customers aren’t returning? The prevailing service center owner/operator sentiment might be that disloyal, wandering-gypsy customers are only looking for lower prices over quality. But we surveyed customers who weren’t 100% happy with their automotive service providers, and the […]
National Boyfriend Day: Desperately Seeking a Mechanic Boyfriend?
The Twitterverse has just brought it to our attention that today is National Boyfriend Day. Apparently that’s an excuse to celebrate boyfriends of the romantic and platonic variety. It sounds like something we can all technically appreciate. National Boyfriend Day reminds us of a bunch of posts we’ve seen on social media of people seeking […]
How This Millionaire Athlete Got Revenge for a Bad Car Repair Experience
Almost every driver has had a bad car repair experience. Whether that’s dealing with an unscrupulous mechanic making bad recommendations, or charging too much, it’s very frustrating. Celebs Have Car Trouble Too! Mike Tolbert, fullback for the Carolina Panthers, recently had his own frustrating experience, according to The Charlotte Observer. He had taken his 1975 Chevy Caprice Convertible in to […]
100 Best Car Blogs of 2016: Openbay Blog Earns a Spot
Big news — Openbay has joined the ranks the 100 Best Car Blogs of 2016. Pardon the pun, but we’ll have to open a bottle of suds to celebrate the honor! (Washos, the on-demand car detailers, have bestowed it upon us.) Washos has done a great job at segmenting the best car blogs, so readers […]
What Does a Car Radiator Do? And Tips to Prolong Its Life
A car radiator is simply a device that exchanges heat from the engine with the surrounding, cooler air. The failures are slightly more complex, but preventable. What Does a Car Radiator Do? Hot coolant enters the radiator through the upper hose, then moves down a series of small tubes built into a large, flat surface area. The […]
Mechanic Near Me: 5 Tips Before You Hit the Shop
Does your car have you desperately searching for “mechanic near me”? Don’t hit the shop before reading these give tips. They’ll help you to make the most of your search for a local mechanic. 1) Have an expert diagnose the problem. Going all WebMD-for-cars, thinking you know what’s wrong, can drive mechanics bananas. You tell them what’s wrong, […]
What is a Mobile Mechanic & What's It Like to Work with One?
Mobile mechanics tend to do really well on Openbay‘s auto-repair marketplace. The reason? Our users’ #1 reason for choosing a service provider is distance. What is a Mobile Mechanic? A mechanic that comes to you, whether you’re at home, work or wherever. It doesn’t get more convenient than that!When Openbay vehicle owners sort through quotes for […]
Meet Frank Kazas, Allstate Connected Car Manager
In May 2016, Openbay and Allstate released the thrilling news of a formal relationship. The announcement was a long time coming; Openbay had first begun working with Allstate in 2014, shortly after Frank Kazas had joined the company as the Allstate connected car manager. He and his team have put a great deal of work to bring […]
