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First Major Blizzard of 2022 in Northeast – A Historic One Too: Helpful Tips While Driving in the Snow or a Snow Storm

So far, the winter of 2021 – 2022 has been a relatively mild in the Northeast. However, we are now experiencing a whopper of a storm. The last time New Englanders experienced a storm of this magnitude was in 2015 where more than two feet of snow was registered.  According to experts, New Englanders are […]

January 29, 2022 More
 

Essential Car Items for Winter Driving

If you’re in the northeast, you’re probably due for a snowstorm this weekend. Get ready for a couple of days cozying up by the fire, the TV, or relaxing with a good book.If your idea of a snowstorm involves more than being house-bound, don’t hit the roads unless you’re prepared. If you haven’t already prepared, stock […]

December 13, 2021 More
 

5 Reasons Why Snow Tires (Winter Tires) Are Important

As we enter the winter months, especially in the northern U.S. states, many of us are going through our winter checklist; home (long list), snow removal equipment, car readiness, pets, family clothing, winter toys, etc. Some of us may start the planning process for a winter trip somewhere warm while others may plan a fun-filled […]

December 8, 2021 More
 

’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue

“At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”  Cleve-Hill Auto & Tire is a successful family-owned and -operated auto and tire service business located […]

April 8, 2021 More
 

‘Otis Creates a Personalized Experience’: How Hogan Tire & Auto Service Serves Today’s Digital Consumers Using Advanced Online Chat for Automotive Service Businesses

Hogan Tire & Auto Service is a third-generation family-owned tire and auto service business in the greater Boston area. Founder Thomas E. Hogan started the company in 1915 when the automotive service industry was just beginning. Hogan Tire & Auto Service has been in continuous operation for over a century through a winning formula of […]

January 11, 2021 More
 

Why It’s Important to Rotate Your Tires

A lot of people flake out when it comes to having their tires rotated on a regular basis, but did you know that failing to do so can cost you hundreds of dollars a year in tire replacement? It’s important to rotate your tires to ensure you are getting the maximum life out of our […]

December 30, 2020 More
 

5 Common Tire Problems Drivers Encounter

Nobody likes to think about tire problems. But if you don’t anticipate what could go wrong, you’re practically guaranteeing that something will go wrong. And that’s not exactly a ball of laughs, is it? The bottom line is this: If you drive a car, you’ve got to think about your tires. Not only that, you’ve […]

December 22, 2020 More
 

Uh-oh! Why Is My Dashboard Tire Pressure Light On?

Your car’s tire pressure monitoring system (TPMS for short) is the “voice” of your tires that sometimes speaks up and says, “Check my air, please!” But because not all cars can talk (yet), that urgent request is communicated to you through warning lights on your dash. If there’s an angry-looking light on your dashboard console […]

November 16, 2020 More
 

News: Openbay Unveils Integration With Major Tire Suppliers and Tire Wholesalers for Its Advanced Online Chat Platform, Otis

Automotive Service and Repair Businesses running Openbay Otis on their website can now offer a selection of tire brands, tire pricing and availability from more than 30 tire suppliers and wholesalers CAMBRIDGE, Mass.–(BUSINESS WIRE)– Openbay, Inc. the industry-leading automotive service marketplace and SaaS company, today announced the company has enhanced its advanced and automated online chat […]

November 4, 2020 More
 

How Much Should it Cost to Replace Your Tires?

You hop in your car, back out of your driveway, and hear an odd dragging sound on the pavement beneath your tires. Ignoring it, you begin to drive off – and notice that your steering wheel is almost impossible to turn. Pulling over and stepping out of your car to investigate, you find that one […]

September 3, 2020 More